National Service Delivery Scheduler

Green Zone Surveys Ltd.; New York; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company pension scheme

Life insurance

Free parking on site

On-site canteen

Good transport links

Company events

Full training provided

Job summary

Green Zone Surveys Ltd. is seeking a well-organised Service Delivery Coordinator to join our Operations team. This on-site, full-time role coordinates nationwide works, ensuring technicians are in the right place with the right information.

You will work closely with clients, operatives and colleagues to keep service delivery running smoothly. Full training is provided at our Wallsend head office.

Qualifications

• Strong organisational skills with a high level of accuracy and attention to detail.
• Excellent communication skills, both written and verbal.
• Good IT skills and confidence learning new systems.
• Self-motivated and able to use your own initiative.
• Honest, reliable and enjoys working as part of a team.
• Experience in scheduling, coordination or an operations support role (desirable).
• Relevant qualifications or experience within building compliance (desirable).

Responsibilities

• Coordinate and schedule nationwide operational works.
• Allocate work efficiently based on technician availability, location and competency.
• Manage booking confirmations and all scheduling requirements.
• Liaise with clients regarding booking dates, access requirements and operational updates.
• Ensure operatives receive accurate job information, RAMS and site-specific requirements.
• Maintain accurate records within the RIMS TeamDesk system and internal calendar / planning systems.
• Work closely with other team members to coordinate planning as efficiently as possible.
• Provide cover during colleague leave / absence to ensure continued operational delivery.

Skills

Organisational skills

Communication skills

IT skills

Initiative

Team player

Scheduling experience

Attention to detail

Education

Experience in building compliance

Job description

Green Zone Surveys Ltd. is seeking a well-organised Service Delivery Coordinator to join our Operations team. This on-site, full-time role coordinates nationwide works, ensuring technicians are in the right place with the right information.

You will work closely with clients, operatives and colleagues to keep service delivery running smoothly. Full training is provided at our Wallsend head office.