Service Delivery Administrator

Radius Consultancy Ltd; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Commuting allowance

Performance bonus

Non-contributory pension

Health insurance

Job summary

Radius Consultancy Ltd in London (Docklands) is seeking a Service Delivery Administrator to support the Installations team with timely customer service and efficient administration. The role covers stock control, asset auditing, CRM data management, and coordinating job handovers and terminations, with a salary of £30k–£35k plus benefits.

You will liaise with suppliers, process purchase orders, manage spend against budget, and maintain stock for uniforms and PPE while ensuring high accuracy and

Qualifications

• GCSEs including English.
• Experience with business procedures including reporting and purchasing.
• Strong numerical and data entry skills.

Responsibilities

• Liaise with suppliers and coordinate with departments to book and track deliveries.
• Coordinate delivery intakes to correct locations in the absence of Stock supervisor.
• Assist with work order handovers, recording and providing necessary comments in the CRM.
• Support Installations team with ad hoc administrative duties.
• Process Purchase orders, oversee approvals, monitor spend against the budget, and track Capex/Opex.
• Coordinate supplier meetings, create meeting agendas, take minutes, and follow up on actions.
• Maintain stock for uniforms and PPE for Cabling teams, plan and order per forecast.
• Take minutes during meetings, summarising and tracking action points.

Skills

Excellent numerical skills

Attention to detail

Organisational skills

Education

GCSEs including English

Tools

MS Word

MS Excel

CRM systems

Job description

Our client is offering a Service Delivery Administrator a salary of £30k – £35kplus an excellent list of benefits including contribution to your commute costs, fantastic personal performance relatedbonus, non-contributory pension and health insurance.

As aService Delivery Administratoryou’ll be located in our London offices (Docklands) and will support theInstallations team in providing timely and efficient customer service to ensure highest level of customer satisfaction.

To provide support in all administrative aspects of stock control, asset auditing, database management, coordination of job handovers and terminations

Key tasks:

• To liaise with suppliers and coordinate with relevant departments to book and track incoming deliveries.
• To support and coordinate delivery intakes to correct locations in the absence of Stock supervisor
• To assist with work order handovers, recording and providing necessary comments on the CRM system accordingly
• To support Installations team with ad hoc administrative duties
• Processing Purchase orders based on quotations raised by team members, oversee the approval workflow, check the spend against the budget and keep the track on the departmental Capex/Opex database
• To coordinate supplier meetings, creating meeting agenda, taking minutes and capturing actions points. Ensuring the information is distributed and follower up on accordingly.
• To maintain the stock for uniforms and PPEs for the Cabling teams, plan and order according to the forecasted needs.
• Taking minutes during meetings, summarising and tracking action points
• Educated to GCSE level. 5 passes including English.
• Some experience of business procedures including reporting and purchasing.
• Good knowledge of MS Word and MS Excel (as a minimum)
• Previous hands-on experience with CRM systems
• Excellent numerical skills
• Outstanding attention to details