Service Coordinator Part time

Headway Recruitment; Bradford; Hybrid; GBP 19,920,000 - 22,551,000; Part time

Benefits offered by this job

Hybrid working

25 days leave pro rata

Wellbeing days

Mindful Employer accreditation

Pension scheme

Discount schemes

Clinical supervision access

Enhanced sick pay

Job summary

Headway Recruitment is seeking a Service Coordinator for a not-for-profit organisation based in Bradford, supporting its Children and Young People (CYP) services.

This is a 6-month fixed-term role with hybrid/flexible working. You will provide essential operational and administrative support during workforce transitions, vacancies and staff absences to keep the service running smoothly across the CYP teams.

Qualifications

• Knowledge of safeguarding within children\'s health, social care or voluntary sector settings.
• Strong organisational and IT skills.
• Excellent attention to detail and the ability to manage competing priorities.
• Confidence using databases, spreadsheets and reporting systems.
• Good communication skills and the ability to work effectively across different teams.

Responsibilities

• Completing case file audits, file closure reviews and service activity spot checks.
• Maintaining audit records and following up on outstanding actions.
• Supporting accurate record keeping and compliance with service procedures.
• Monitoring incidents and safeguarding concerns, ensuring actions are followed up and recorded appropriately.
• Maintaining incident and safeguarding trackers and escalating overdue actions where needed.
• Monitoring referrals, caseloads and waiting lists across CYP services.
• Keeping databases, records and trackers accurate and up to date.
• Supporting data quality checks and producing routine operational reports.
• Coordinating staff rotas, cover arrangements and workforce records.

Skills

Databases

Record keeping

Reporting

Data quality

IT skills

Organisation

Attention to detail

Communication

Team collaboration

Tools

Spreadsheets

Job description

Service Coordinator

£14.46 - £16.37 per hour 18.5 hours per week | 6-month fixed-term contract | Hybrid/flexible working

We're recruiting for a Service Coordinator to join a not-for-profit organisation based in Bradford, supporting its Children and Young People (CYP) services.

This is a 6-month fixed-term role, with the possibility of extending depending on service requirements. You'll provide important operational and administrative support during a period of workforce transition, vacancies and staff absence, helping to keep things running smoothly across the service.

What will you be doing?

• Completing case file audits, file closure reviews and service activity spot checks.
• Maintaining audit records and following up on outstanding actions.
• Supporting accurate record keeping and compliance with service procedures.
• Monitoring incidents and safeguarding concerns, ensuring actions are followed up and recorded appropriately.
• Maintaining incident and safeguarding trackers and escalating overdue actions where needed.
• Monitoring referrals, caseloads and waiting lists across CYP services.
• Keeping databases, records and trackers accurate and up to date.
• Supporting data quality checks and producing routine operational reports.
• Coordinating staff rotas, cover arrangements and workforce records.

What are we looking for?

• Maintaining databases, trackers and records.
• Producing reports and monitoring information.
• Spporting quality assurance or audit processes.
• Knowledge of safeguarding within children's, health, social care or voluntary sector settings.
• Strong organisational and IT skills.
• Excellent attention to detail and the ability to manage competing priorities.
• Confidence using databases, spreadsheets and reporting systems.
• Good communication skills and the ability to work effectively across different teams.

You'll be organised, reliable and comfortable keeping on top of several priorities at once. This is a role where accuracy, follow-through and good communication are important.

What's on offer?

• Flexible/hybrid working in line with service requirements.
• 6-month fixed-term contract, with potential to extend.
• 25 days' annual leave, increasing to 28 days with length of service, plus bank holidays (pro rata).
• Up to two additional wellbeing days each year.
• Simply Health Cash Plan, including support towards dental, optical, prescriptions and physiotherapy costs.
• Employee Assistance Service with 24/7 confidential mental health support and access to structured therapy sessions.
• Generous pension scheme and employer contribution.
• Discount schemes including Company Shop and Blue Light Card.
• Personal development opportunities, including access to Clinical Supervision.
• Enhanced sick pay after six-month probation.
• Accredited employer with Mindful Employer, Disability Confident and Real Living Wage