Service Coordinator - Grade 7 £37,068 - £38,058

Croydon Council; Croydon; On-site; GBP 37,000 - 39,000; Full time

Job summary

A leading local government organization in Croydon seeks a confident individual for a role in the Family Assessment and Fostering Services. This position involves providing high-quality service support, ensuring compliance with best practices, and fostering collaborative working relationships. The ideal candidate will have knowledge of service support systems and national legislation relevant to local government, along with the ability to prioritize workloads in a fast-paced environment. The role offers a competitive compensation package and opportunities for professional development.

Benefits

29-31 days annual leave

Pension scheme with 20% employer contribution

Continuing Professional Development

Employee Discount scheme

Flexible & hybrid working arrangements

Qualifications

• Confident individual with knowledge of service support systems.
• Ability to work in a complex, political organization.

Responsibilities

• Provide high-quality service support and implement best practices.
• Build effective working relationships with social care practitioners.

Skills

Knowledge of common service support systems

Ability to prioritise workload

Understanding of national legislation

Job description

Salary: Grade 7 £37,068 - £38,058
Hours of work: 36 per week / Monday – Friday

Permanent

1 position available in Family Assessment Service

1 position available in Fostering Service

The Opportunity

To provide high-quality service support, ensuring the implementation of best practices and service standards. Build effective working relationships and support collaborative ways of working with practitioners, social workers, and managers in children’s social care. Ensure agile and flexible working across the practice system to ensure consistent service delivery. Participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies. Provide guidance, support, and expertise. Ensure that processes, systems, and governance arrangements are followed and fit for purpose.

About You

We are looking for a confident individual, who also has:

• Knowledge of common service support systems used throughout the council.
• Good knowledge and understanding of the customers’ service support requirements.
• Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
• Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
• A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.
• Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.

Benefits

You will be valued for your skills and expertise, supported by a team of experienced professionals and the management at Croydon Council, one of the largest employers in the borough. We also offer:

• Highly competitive compensation package
• 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and an option to purchase more
• A pension scheme with an average employer contribution of 20%
• Continuing Professional Development – genuine opportunities to grow, develop, and specialise in your career
• Investment into your wellbeing
• Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, Retail Discounts, and more)
• We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance

Closing date: Sunday 1st June 2025 at 23:59

Disclaimer

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to an Enhanced DBS check to work with children.