Service Coordinator

Path Recruitment Ltd; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

23 days annual leave

Pension scheme

Group life insurance

Employee Assistance Programme

Learning & development support

Healthy living policy

Holiday purchase up to 5 days

Job summary

Path Recruitment Ltd in Solihull is seeking a Service Coordinator to join an established construction business. The role focuses on coordinating plant, vehicle and equipment maintenance across the business, ensuring repairs and inspections are completed safely and efficiently.

You will work with fitters, maintenance staff, fabricators and suppliers to manage breakdowns, servicing and maintenance requests, plan workloads, monitor repairs and support warranty claims and invoices.

Qualifications

• Previous experience in an administration, coordination or operational support role.
• An understanding of plant, machinery, maintenance or repair processes.
• Experience within plant hire, fleet, engineering, maintenance or construction would be advantageous.
• Strong administration and organisational skills.
• Excellent communication and relationship-building abilities.
• Good IT skills and confidence using computer-based systems.
• Commercial awareness and an understanding of value for money.
• The ability to prioritise workloads and work effectively under pressure.
• A proactive approach to problem-solving and resolving issues.
• You may have worked as a Service Administrator, Service Coordinator, Service Controller or similar.

Responsibilities

• Coordinating plant, vehicle and equipment maintenance activities across the business.
• Receiving, recording and coordinating breakdowns, repairs, servicing and maintenance requests.
• Supporting the planning and prioritisation of fitter and fabricator workloads.
• Monitoring outstanding repairs and following up to minimise equipment downtime.
• Liaising with suppliers and service providers to arrange repairs, inspections and parts.
• Assisting with warranty claims, quotations, purchase orders and invoices.
• Coordinating statutory inspections, testing, calibration and certification requirements.
• Maintaining accurate asset registers, maintenance records and inspection documentation.
• Supporting plant availability for site operations and checking company-owned equipment before external hire is arranged.
• Identifying recurring issues and opportunities to improve departmental processes.

Skills

Administration

Organisational skills

Communication

IT skills

Problem solving

Plant maintenance

Fleet maintenance

Construction experience

Job description

Join an established construction business in Solihull as a Service Coordinator, offering excellent benefits, career development and a varied operational role.

With a strong reputation for delivering quality projects across the UK, the business recognises the importance of investing in its people, equipment and professional development. This is an excellent opportunity to join a supportive working environment where hard work is recognised, development is encouraged and career progression is possible.

Key Benefits of the Service Coordinator:

Salary of £30,000–£35,000, potentially negotiable depending on experience.

Monday–Friday working hours, 7:30am–4:30pm.

23 days' annual leave plus bank holidays.

Additional annual leave awarded with length of service.

Opportunity to purchase up to 5 additional holiday days.

Pension scheme with 3.5% employer contribution and 4.5% employee contribution.

Group life insurance.

Employee Assistance Programme, including discounts, remote general practitioner appointments and physiotherapy.

Learning and Development support, including further study and professional qualifications.

Healthy Living Policy, including financial contributions towards gym memberships and fitness classes.

About the Role – Service Coordinator:

As a Service Coordinator, you will play an important role in coordinating plant, vehicle and equipment maintenance activities across the business, ensuring repairs, servicing and inspections are completed efficiently and safely.

Working closely with fitters, maintenance staff, fabricators, subcontractors and suppliers, your responsibilities will include:

Receiving, recording and coordinating breakdowns, repairs, servicing and maintenance requests.

Supporting the planning and prioritisation of fitter and fabricator workloads.

Monitoring outstanding repairs and following up to minimise equipment downtime.

Liaising with suppliers and service providers to arrange repairs, inspections and parts.

Assisting with warranty claims, quotations, purchase orders and invoices.

Coordinating statutory inspections, testing, calibration and certification requirements.

Maintaining accurate asset registers, maintenance records and inspection documentation.

Supporting plant availability for site operations and checking company-owned equipment before external hire is arranged.

Identifying recurring issues and opportunities to improve departmental processes.

This is a varied position requiring excellent organisation, communication and the ability to manage changing priorities.

About You – Skills & Experience

To be successful as a Service Coordinator, you will ideally have:

Previous experience in an administration, coordination or operational support role.

An understanding of plant, machinery, maintenance or repair processes.

Experience within plant hire, fleet, engineering, maintenance or construction would be advantageous.

Strong administration and organisational skills.

Excellent communication and relationship-building abilities.

Good IT skills and confidence using computer-based systems.

Commercial awareness and an understanding of value for money.

The ability to prioritise workloads and work effectively under pressure.

A proactive approach to problem-solving and resolving issues.

To be successful in this role, you may have worked as a Service Administrator, Service Coordinator, Service Controller, Plant Controller or similar.