Service Coordinator

Path Recruitment; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Annual leave + bank holidays

Pension scheme with employer/employee

Group life insurance

Employee Assistance Programme

Learning & development

Gym/wellness contributions

Job summary

PATH Recruitment is seeking a Service Coordinator in Solihull, West Midlands. The role involves coordinating plant, vehicle and equipment maintenance, ensuring repairs, servicing and inspections are completed efficiently and safely.

The package includes a salary of £30,000–£35,000, Monday to Friday working hours, and a range of benefits including pension, life cover and employee support services. This is a varied, hands-on role within an established construction business.

Qualifications

• Experience in administration, coordination or operational support.
• Understanding of plant, machinery, maintenance or repair processes.
• Experience in plant hire, fleet, engineering, maintenance or construction is advantageous.
• Strong administration and organisational skills.
• Excellent communication and relationship-building abilities.
• Good IT skills and confidence with computer-based systems.
• Commercial awareness and value-for-money mindset.
• Ability to prioritise workloads and work under pressure.
• Proactive approach to problem-solving.

Responsibilities

• Receive, record and coordinate breakdowns, repairs, servicing and maintenance requests.
• Support planning and prioritisation of fitter and fabricator workloads.
• Monitor outstanding repairs and follow up to minimise downtime.
• Liaise with suppliers to arrange repairs, inspections and parts.
• Assist with warranty claims, quotations, purchase orders and invoices.
• Coordinate statutory inspections, testing and calibration.
• Maintain asset registers and maintenance records.
• Ensure plant availability for site operations and check equipment before hire.
• Identify recurring issues and suggest process improvements.

Skills

Administration

Coordination

Communication

Organisational

IT skills

Problem solving

Prioritisation

Proactive

Tools

MS Office

Maintenance software

Job description

Service Coordinator

Location: Solihull, West Midlands | Salary: £30,000–£35,000 | Monday–Friday

Join an established construction business in Solihull as a Service Coordinator, offering excellent benefits, career development and a varied operational role.

With a strong reputation for delivering quality projects across the UK, the business recognises the importance of investing in its people, equipment and professional development. This is an excellent opportunity to join a supportive working environment where hard work is recognised, development is encouraged and career progression is possible.

Key Benefits of the Service Coordinator:

• Salary of £30,000–£35,000, potentially negotiable depending on experience.

• Monday–Friday working hours, 7:30am–4:30pm.

• 23 days' annual leave plus bank holidays.

• Additional annual leave awarded with length of service.

• Opportunity to purchase up to 5 additional holiday days.

• Pension scheme with 3.5% employer contribution and 4.5% employee contribution.

• Group life insurance.

• Employee Assistance Programme, including discounts, remote general practitioner appointments and physiotherapy.

• Learning and Development support, including further study and professional qualifications.

• Healthy Living Policy, including financial contributions towards gym memberships and fitness classes.

About the Role – Service Coordinator:

As a Service Coordinator, you will play an important role in coordinating plant, vehicle and equipment maintenance activities across the business, ensuring repairs, servicing and inspections are completed efficiently and safely.

Working closely with fitters, maintenance staff, fabricators, subcontractors and suppliers, your responsibilities will include:

• Receiving, recording and coordinating breakdowns, repairs, servicing and maintenance requests.

• Supporting the planning and prioritisation of fitter and fabricator workloads.

• Monitoring outstanding repairs and following up to minimise equipment downtime.

• Liaising with suppliers and service providers to arrange repairs, inspections and parts.

• Assisting with warranty claims, quotations, purchase orders and invoices.

• Coordinating statutory inspections, testing, calibration and certification requirements.

• Maintaining accurate asset registers, maintenance records and inspection documentation.

• Supporting plant availability for site operations and checking company-owned equipment before external hire is arranged.

• Identifying recurring issues and opportunities to improve departmental processes.

This is a varied position requiring excellent organisation, communication and the ability to manage changing priorities.

About You – Skills & Experience

To be successful as a Service Coordinator, you will ideally have:

• Previous experience in an administration, coordination or operational support role.

• An understanding of plant, machinery, maintenance or repair processes.

• Experience within plant hire, fleet, engineering, maintenance or construction would be advantageous.

• Strong administration and organisational skills.

• Excellent communication and relationship-building abilities.

• Good IT skills and confidence using computer-based systems.

• Commercial awareness and an understanding of value for money.

• The ability to prioritise workloads and work effectively under pressure.

• A proactive approach to problem-solving and resolving issues.

To be successful in this role, you may have worked as a Service Administrator, Service Coordinator, Service Controller, Plant Controller or similar.

Next Steps

If you are an organised and proactive Service Coordinator looking for your next opportunity within an established construction business, we would love to hear from you.

The business is looking for someone to start as soon as possible, although some flexibility is available.