Service Coordinator

Wolseley; Bristol; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Excellent benefits

Job summary

Pipe and Climate Centre, part of the Wolseley Group, is seeking a proactive Service Coordinator in Bristol to manage commissioning, warranty and servicing transactions for commercial pumps. You will be the central point of contact, handle queries, provide stock information and coordinate from quotation through aftersales with suppliers.

The role is office-based, full-time (40 hours, Monday to Friday, 8am–5pm), and offers a competitive salary, bonus and a comprehensive benefits package.

Qualifications

• Good verbal and written communication skills.
• Basic understanding of Microsoft Excel.
• Ability to prioritise workload and manage time efficiently.
• Willingness to learn and training provided.

Responsibilities

• Providing a central point of contact to process and manage Wolseley Building Services commissioning, warranty and servicing transactions for commercial pumps.
• Responding to incoming queries from customers and internal teams, advising on stock and availability for replacement products/spare parts.
• Coordinating accounts from quotation through to aftersales, following up on quotes and liaising between customers and suppliers.

Skills

Verbal communication

Written communication

Time management

Willingness to learn

Tools

Microsoft Excel

Job description

As a Service Coordinator based in Bristol, you'll be responsible for:

• Providing a central point of contact to process and manage Wolseley Building Services commissioning, warranty and servicing transactions for commercial pumps.
• Responding to incoming queries from both customers and internal teams, distributing information within the branch network and advising customers on stock and availability for replacement products/spare parts.
• Coordinating accounts from quotation right through to aftersales, following up on quotes and liaising between customers and suppliers.

This role is an office based role working 40 hours a week, Monday to Friday from 8am - 5pm. And here's what we'd like you to have

• Good verbal and written communication skills
• IT skills with a basic understanding of Microsoft systems i.e. Excel
• Ability to prioritise workload and manage time efficiently
• Willingness to learn and take onboard all training provided
  Competitive Salary + Bonus + Excellent Benefits

So, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.