Service Controller: Fleet Maintenance Planner

Coalesce Recruitment Limited; Milton Keynes; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

20 days holiday

Bank holidays

Pension

Life assurance

Job summary

Service Controller role at a nationwide service provider based on the outskirts of Leighton Buzzard, Bedfordshire. Salary £28,000 - £30,000 plus 20 days holiday, bank holidays, pension and life assurance.

You will take pre-planned maintenance bookings, schedule visits, liaise with customers and engineers, update the internal system and drive service improvements and cost control. 40 hours per week, Monday to Friday, 8am–5pm.

Qualifications

• Experience as Service Controller/Coordinator or similar in engineering/technical environment.
• Experience scheduling and planning maintenance work for engineers.
• Strong written and verbal communication; detail-oriented and IT proficient.

Responsibilities

• Take pre-planned maintenance bookings from customers and plan and schedule these.
• Speak to customers to arrange follow‑up visits and book them in.
• Interact with Service Engineers and process Engineer job sheets / work reports.
• Change the job status on the internal system and ensure all inputted data is accurate.
• Take ownership of service improvement initiatives and cost control.

Skills

Scheduling

Planning

Communication

Attention to detail

IT proficiency

Tools

Office 365

Word

Excel

Job description

Service Controller role at a nationwide service provider based on the outskirts of Leighton Buzzard, Bedfordshire. Salary £28,000 - £30,000 plus 20 days holiday, bank holidays, pension and life assurance.

You will take pre-planned maintenance bookings, schedule visits, liaise with customers and engineers, update the internal system and drive service improvements and cost control. 40 hours per week, Monday to Friday, 8am–5pm.