Service Controller: Data, Warranty & Service Admin

Generator Power; Ackton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company pension scheme.

Company Loyalty Scheme.

On-site parking.

Job summary

Generator Power, the UK’s largest independent rental generator company, seeks a Service Controller in Normanton. This full-time role handles service operations, warranties, job sheets, and reporting within a busy service department.

The ideal candidate has administration experience, plant/service industry knowledge, and excellent Excel skills to sort data accurately. Shift patterns include Tue–Sun with 40 hours weekly; on-site parking and pension loyalty scheme are offered.

Qualifications

• Previous administration or office-based experience.
• Plant or service industry experience.
• Service Controller experience preferred.
• Strong Excel skills essential.
• Ability to accurately and efficiently sort data.

Responsibilities

• Handle customer calls for the Service Department.
• Manage manufacturer warranty processes.
• Process chargeable and non-chargeable job sheets (including Fuel Utilities, Fuel 4x4, and ENW own sets).
• Record duty on-call forms and update breakdown lists.
• Consolidate, create, and distribute service and overdue lists.
• Resolve service list queries.
• Process on/off hires and exchanges on service lists.
• Assist in the production of management reports.
• Plan and maintain the EE Service list, including permit applications.
• Oversee the running of the UU Service Contract.
• Support the fuel management function.

Skills

Excel

Data sorting

Administration

Plant/service experience

Service Controller experience

Job description

Generator Power, the UK’s largest independent rental generator company, seeks a Service Controller in Normanton. This full-time role handles service operations, warranties, job sheets, and reporting within a busy service department.

The ideal candidate has administration experience, plant/service industry knowledge, and excellent Excel skills to sort data accurately. Shift patterns include Tue–Sun with 40 hours weekly; on-site parking and pension loyalty scheme are offered.