Service Co-ordinator

NHS; Sheffield; On-site; GBP 29,000 - 37,000; Full time

Job summary

Join the NHS as a Service Co-ordinator, leading admin functions in the Medical Imaging and Medical Physics Care Group. Ideal candidates will possess excellent communication and organisation skills, alongside relevant managerial experience. This role offers the opportunity to support planning and delivery of outpatient radiology services within a collaborative team in Sheffield, ensuring high standards of care are maintained.

Benefits

Commitment to professional development

Strong support for work-life balance

Excellent staff benefits

Qualifications

• Management and leadership qualifications or training in relevant fields.
• Experience in managing administration and working with senior managers.
• Strong written, spoken, and presentational skills.

Responsibilities

• Coordinate activity between clinical and administrative teams.
• Ensure service activity meets immediate demands and contract targets.
• Lead administrative services within Medical Imaging and Medical Physics.

Skills

Excellent communication skills

Organisation skills

Leadership

Analytical skills

Problem-solving

Education

Educated to degree level or equivalent service experience

5 GCSEs including English and Maths at grade C/4 or above

Tools

Microsoft Office

Imaging IT systems such as RIS, EI

Job description

Go back Sheffield Teaching Hospitals NHS Foundation Trust

Service Co-ordinator

The closing date is 29 June 2025

An exciting opportunity has arisen for a highly motivated, enthusiastic, and committed individual to join the team as Service Co-ordinator within the Medical Imaging and Medical Physics Care Group (MIMP).

You should have excellent communication, organisation, and administrative skills. The successful candidate will lead admin functions reporting to the care group Operational Team and support planning & delivery of the outpatient radiology services across Sheffield Teaching Hospitals.

Main duties of the job

The Service Coordinator will coordinate activity between clinical and administrative teams to ensure that immediate service activity demand requirements are met; escalating, where required, any challenges in delivering activity in line with contract targets.

This role is responsible for the planning, oversight, provision and leadership of the administrative services within Medical Imaging and Medical Physics.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

• Educated to degree level or equivalent service experience at management level in relevant field: e.g. Business Administration, Hospital / General Management, IT or HR
• 5 GCSE (or equivalent) to include English and Maths at grade C/4 or above
• Relevant vocational management and leadership qualifications or training courses demonstrating a proven track of record of commitment to learning and development.

Experience

• Managing administration services
• Administration system design and re-design
• Working closely with senior managers and internal and external stakeholders
• Managing staff and developing teams
• Managing, supporting and developing staff through change
• Forward planning, horizon scanning for problems and troubleshooting under pressure
• Excellent spreadsheet and analytical skills, experience of manipulating complex data and presenting to a range of audiences.
• Implementing Trust or Directorate Policies
• Previous managerial experience in the NHS, including knowledge of clinical services, financial management, service and capacity planning and management of staff
• Experience of working to national targets for the management of patient care i.e. 6ww diagnostic waits, RTT pathways and national cancer targets
• Experience of implementing policy, service planning and development
• Knowledge and experience of using Imaging IT systems such as RIS, EI

Further Training

• Commitment to undertake ALL training requirements of the post.
• Analytical, resilient and creative person, who is able to work under their own initiative in order to meet challenging deadlines; comfortable with taking decisions, often under pressure.
• An open and honest approach, high levels of integrity.
• Highly self motivated and equally able to work autonomously and in a team
• Excellent written, spoken and presentational skills.
• Evidence of ability to work as a member of a team. Able to build effective working relationships.
• Able to handle and resolve conflict effectively
• Ability to find creative and simple solutions to complex problems
• Competent user of Microsoft office packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£29,970 to £36,483 a yearpa/pro rata for part time staff