Service Co-ordinator

Transformationunitgm; Sheffield; On-site; GBP 29,000 - 37,000; Full time

Job summary

An exciting opportunity at a leading NHS Foundation Trust for a Service Coordinator in Medical Imaging. This role involves supporting radiology services, coordinating between teams, and leading administrative functions. Ideal candidates will be motivated, possess strong communication and organizational skills, and meet the necessary educational qualifications.

Benefits

Career development opportunities

Flexible working

Good annual leave and pension schemes

Health and wellbeing packages

Qualifications

• Degree level in relevant field like Business Administration or Management.
• 5 GCSEs including English and Maths.
• Relevant management and leadership qualifications.

Responsibilities

• Coordinate activities between clinical and administrative teams.
• Maintain oversight of administrative services for Medical Imaging and Physics.
• Support planning and delivery of outpatient radiology services.

Skills

Communication

Organisation

Analytical skills

Education

Educated to degree level or equivalent

5 GCSE including English and Maths at grade C/4 or above

Tools

Microsoft Office

Imaging IT systems

Job description

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Sheffield Teaching Hospitals Town Sheffield Salary £29,970 - £36,483 pa/pro rata for part time staff Salary period Yearly Closing 29/06/2025 23:59

NHS AfC: Band 5

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

An exciting opportunity has arisen for a highly motivated, enthusiastic, and committed individual to join the team as Service Co-ordinator within the Medical Imaging and Medical Physics Care Group (MIMP).

You should have excellent communication, organisation, and administrative skills. The successful candidate will lead admin functions reporting to the care group Operational Team and support planning & delivery of the outpatient radiology services across Sheffield Teaching Hospitals.

Main duties of the job

The Service Coordinator will coordinate activity between clinical and administrative teams to ensure that immediate service activity demand requirements are met; escalating, where required, any challenges in delivering activity in line with contract targets.

This role is responsible for the planning, oversight, provision and leadership of the administrative services within Medical Imaging and Medical Physics.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

• Educated to degree level or equivalent service experience at management level in relevant field: e.g. Business Administration, Hospital / General Management, IT or HR
• 5 GCSE (or equivalent) to include English and Maths at grade C/4 or above
• Relevant vocational management and leadership qualifications or training courses demonstrating a proven track of record of commitment to learning and development.

Experience

• Managing administration services
• Administration system design and re-design
• Working closely with senior managers and internal and external stakeholders
• Managing staff and developing teams
• Managing, supporting and developing staff through change
• Forward planning, horizon scanning for problems and troubleshooting under pressure
• Excellent spreadsheet and analytical skills, experience of manipulating complex data and presenting to a range of audiences.
• Implementing Trust or Directorate Policies
• Previous managerial experience in the NHS, including knowledge of clinical services, financial management, service and capacity planning and management of staff
• Experience of working to national targets for the management of patient care i.e. 6ww diagnostic waits, RTT pathways and national cancer targets
• Experience of implementing policy, service planning and development
• Knowledge and experience of using Imaging IT systems such as RIS, EI

Further Training

• Commitment to undertake ALL training requirements of the post.
• Analytical, resilient and creative person, who is able to work under their own initiative in order to meet challenging deadlines; comfortable with taking decisions, often under pressure.
• An open and honest approach, high levels of integrity.
• Highly self motivated and equally able to work autonomously and in a team
• Excellent written, spoken and presentational skills.
• Evidence of ability to work as a member of a team. Able to build effective working relationships.
• Able to handle and resolve conflict effectively
• Ability to find creative and simple solutions to complex problems
• Competent user of Microsoft office packages

Please note that in order to comply with the UK Government’s rules on skilled worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the skilled worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here (link to the gov.uk website).

Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.