Service Centre Lead - Automotive Glazing (Luton)

Auto Windscreens; Luton; On-site; GBP 22,000 - 30,000; Full time

Job summary

Auto Windscreens is a leading UK automotive glazing company, renowned for innovation and service. We are recruiting a Service Centre Supervisor based in Luton to help maintain KPIs, Service Centre standards and provide support to colleagues and customers.

The role includes assisting the Service Centre Manager with stock control, coordinating with technicians, and upholding health & safety across the centre.

Qualifications

• Ability to work on own initiative and as part of a team.
• Excellent communication skills face-to-face and over the phone.
• Able to plan and organise own workload.
• Flexible approach to changing work demands.
• Proactive self-motivation and ability to work independently.

Responsibilities

• Maintain current KPIs and targets as a Technician.
• Maintain Service Centre standards.
• Provide help and support to colleagues and customers.
• Support the Service Centre Manager with stock control.
• Manage the Service Centre during absences/annual leave of the Manager.
• Provide operational information to management teams.
• Communicate clearly with Technicians, Service Centre Manager and Area Manager.
• Ensure H&S standards and processes are followed in the Service Centre.
• Replenish consumable stocks and arrange glass/chemical waste collections.
• Carry out other ad-hoc duties as advised by the Manager or Area Manager.

Skills

Teamwork

Communication

Planning

Flexibility

Proactivity

Job description

Auto Windscreens is a leading UK automotive glazing company, renowned for innovation and service. We are recruiting a Service Centre Supervisor based in Luton to help maintain KPIs, Service Centre standards and provide support to colleagues and customers.

The role includes assisting the Service Centre Manager with stock control, coordinating with technicians, and upholding health & safety across the centre.