Service and Support Administrator

TN United Kingdom; Chesterfield; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a thriving business as a Service and Support Administrator in Chesterfield. This full-time role involves supporting admin system requests and providing technical support. Ideal candidates will have strong Excel skills and troubleshooting experience. Enjoy generous benefits including an annual bonus and pension.

Benefits

Annual Company Bonus

Pension

Two Days Remote Work

Qualifications

• Proven troubleshooting skills and technical support experience.
• Strong knowledge of MS Office, especially Excel.

Responsibilities

• Support business support queries, troubleshooting, and escalating issues.
• Manage access for staff to business applications.

Skills

Troubleshooting

Interpersonal Skills

Excel

Technical Support

Service Management

Tools

MS Office

Job description

Social network you want to login/join with:

Service and Support Administrator, Chesterfield

Client:

Location:

Chesterfield, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

Your company
This is a fantastic opportunity to join a thriving business in a newly created job role due to the expansion of the business.
This position will report to the Head of Services and would suit a proven business administrator with excellent IT skills, particularly Excel.

KEY VACANCY INFORMATION
Full time
Monday to Friday
Based in Chesterfield, applicants will ideally live locally.
2 days working from home available
Generous benefits (annual company bonus and pension)
Salary guide £25,000 - £26,500

Your new role
Working for a leading services provider in Chesterfield, you will be part of a rapidly growing business. Due to sustained growth, a new position of Service and Support Administrator has been created to support the Admin Services Team.
This will be a busy role, and the main purpose will be to provide support regarding Admin system requests, defects, access, and change requests. The duties include:

• Supporting business support queries, troubleshooting, and escalating issues as needed
• Managing access for staff to business applications, including onboarding and offboarding
• Supporting internal business audits
• General business support tasks

What you'll need to succeed
The ideal candidate will have:

• Proven troubleshooting skills and technical support experience
• Excellent interpersonal skills to communicate effectively at all levels
• Strong knowledge of MS Office, especially Excel
• Experience with service management systems for tracking and resolving tickets
• Experience in software support

What you'll get in return
Full-time position
Monday to Friday
Based in Chesterfield, ideally local residents
Two days remote work possible
Generous benefits including annual bonus and pension
Salary range: £25,000 - £26,500