Service Advisor - Well-Being & Customer Experience

JOBS247 INC LTD; North East; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Birthday day off

Life assurance

Job summary

FMG RS is seeking a Service Advisor in the North East of England to coordinate well-being services, liaise with customers and third parties, and ensure a smooth customer experience. The role involves organizing bookings, preparing job cards, and updating clients on vehicle progress.

Ideal candidates will have a full UK driving licence and strong communication skills, with a focus on accurate records and reliable follow-through. A supportive team environment awaits.

Qualifications

• Need a full UK Manual Driving Licence.
• As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.

Responsibilities

• Booking customer cars in for repair/attention.
• Preparing job cards for vehicles.
• Providing vehicle progress reports to customers.

Skills

Customer service

Communication

Organisation

Job description

FMG RS is seeking a Service Advisor in the North East of England to coordinate well-being services, liaise with customers and third parties, and ensure a smooth customer experience. The role involves organizing bookings, preparing job cards, and updating clients on vehicle progress.

Ideal candidates will have a full UK driving licence and strong communication skills, with a focus on accurate records and reliable follow-through. A supportive team environment awaits.