Service Advisor – Upsell & Customer Care Champion

Group 1 Automotive; Manchester; Presencial; GBP 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days annual leave

Retail discounts

Car discounts

Pension

Family-friendly policy

Cycle to work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Refer a friend

Training & development

Life assurance

Flexible working

Descripción de la vacante

Group 1 Automotive is seeking a Service Advisor for the Volkswagen Van Centre Manchester to be the main contact for customers while their vehicle is serviced. You’ll deliver outstanding experiences and progress with supported manufacturer training.

You’ll welcome customers, keep them informed on repairs, upsell when appropriate, and maintain accurate records. A UK driving licence is required and there are strong career development opportunities within our growing automotive group.

Formación

• Excellent communication skills with customers and colleagues.

Responsabilidades

• Warmly welcome and engage customers in a friendly, professional manner.

Conocimientos

Communication skills

Customer service

Upselling

Time management

Target-driven

UK driving licence

Educación

UK Driving Licence

Descripción del empleo

Group 1 Automotive is seeking a Service Advisor for the Volkswagen Van Centre Manchester to be the main contact for customers while their vehicle is serviced. You’ll deliver outstanding experiences and progress with supported manufacturer training.

You’ll welcome customers, keep them informed on repairs, upsell when appropriate, and maintain accurate records. A UK driving licence is required and there are strong career development opportunities within our growing automotive group.