Service Advisor - Premium Independent - Monday - Friday

Hawk Hiring; Limpsfield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company pension scheme

Free onsite parking

No weekends

Job summary

Premium Independent Garage is seeking a Service Advisor to join a high-reputation, customer-focused team in a premium independent garage. You will be the face of the business, handling bookings, updates and service documentation while ensuring an outstanding customer experience from start to finish.

The role offers a basic salary of £35,000 with Monday to Friday hours and absolutely no weekends, supporting a strong work-life balance.

Qualifications

• Experience as a Service Advisor in the motor trade.
• Excellent communication and customer service skills.
• Organised, professional, and enjoys working as part of a team.
• Can manage a busy workload while maintaining attention to detail.
• Takes pride in delivering a high standard of customer care.

Responsibilities

• Welcoming customers and booking vehicles in for servicing and repairs.
• Providing updates throughout the repair process.
• Liaising with workshop technicians to ensure smooth workflow.
• Preparing estimates, invoices, and service documentation.
• Explaining completed work clearly and professionally.
• Delivering a first-class customer experience every time.

Skills

Customer service

Communication

Teamwork

Attention to detail

Organisation

Job description

£35,000 Basic Salary • Premium Independent Garage • Full-Time • Immediate Start Available

Tired of working weekends? Looking for a garage that genuinely values its team?

This is an opportunity to join one of the area's highest-rated independent garages, with hundreds of 5-star customer reviews and an outstanding reputation for quality, honesty, and exceptional customer service.

We're looking for an experienced Service Advisor who enjoys building relationships with customers and wants to work in a professional, friendly environment where quality comes before sales targets.

If you're looking for a long-term career with an excellent work-life balance, this is the role for you.

What's in it for you?

• £35,000 basic salary.
• Monday to Friday working hours.
• Absolutely no weekends.
• Excellent work-life balance.
• Ongoing training and professional development.
• Genuine opportunities for career progression.
• Company pension scheme.
• Free onsite parking.
• Join a well-established business with an outstanding local reputation.
• Friendly, supportive, and experienced team.

About the Company

This isn't a large corporate dealership.

You'll be joining a premium independent garage that has built its reputation through exceptional workmanship and first-class customer service. With a loyal customer base and hundreds of 5-star reviews, the business is known for its honesty, attention to detail, and high standards.

It's a workplace where staff are respected, customers return year after year, and quality always comes first.

The Role

As the Service Advisor, you'll be the face of the business and play a key role in delivering an outstanding customer experience from start to finish.

Your responsibilities will include:

• Welcoming customers and booking vehicles in for servicing and repairs.
• Providing updates throughout the repair process.
• Liaising with workshop technicians to ensure smooth workflow.
• Preparing estimates, invoices, and service documentation.
• Explaining completed work clearly and professionally.
• Delivering a first-class customer experience every time.

We're Looking For Someone Who:

• Has previous experience as a Service Advisor in the motor trade.
• Has excellent communication and customer service skills.
• Is organised, professional, and enjoys working as part of a team.
• Can manage a busy workload while maintaining attention to detail.
• Takes pride in delivering a high standard of customer care.

Why You'll Love This Role

• No weekends – enjoy your time off.
• Work for a business with an exceptional reputation and loyal customers.
• Be part of a close-knit team where your contribution is valued.
• Develop your career with ongoing training and progression opportunities.
• Enjoy a stable, long-term position with a company that invests in its people.