Service Advisor - Flexible, Growth & Great Benefits

Group 1 Automotive; Dartford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33 days leave

Retail discounts

Car discounts

Pension plan

Family-friendly policy

Cycle-to-work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Referral rewards

Training & development

Life assurance

Flexible working

Job summary

Group 1 Automotive is seeking a Service Advisor for its Volkswagen Dartford site. This 12-month fixed-term maternity cover role sits in the aftersales department, serving as the main contact for customers during vehicle service and repairs.

You will develop product knowledge through manufacturer training and promote additional services to maintain vehicle health. Join a global automotive group with strong support, training opportunities, and a culture focused on delivering outstanding customer

Qualifications

• Excellent communication and customer service experience.
• Ability to upsell services to customers.
• Strong time management and prioritisation skills.
• Experience in target-driven roles helps meet goals.
• Must hold a valid UK driving licence.

Responsibilities

• Greet and engage customers professionally throughout the day.
• Keep customers informed on vehicle progress and repairs.

Skills

Excellent communication

Customer service

Upselling

Time management

Target driven

UK driving licence

Job description

Group 1 Automotive is seeking a Service Advisor for its Volkswagen Dartford site. This 12-month fixed-term maternity cover role sits in the aftersales department, serving as the main contact for customers during vehicle service and repairs.

You will develop product knowledge through manufacturer training and promote additional services to maintain vehicle health. Join a global automotive group with strong support, training opportunities, and a culture focused on delivering outstanding customer