Service Advisor — Elevate Customer Experience

Mon Motors Ltd; United Kingdom; Remote; GBP 22,000 - 30,000; Full time

Job summary

Mon Motors Ltd in the United Kingdom is seeking a Service Advisor to be the primary point of contact for customers during their vehicle’s time on site, ensuring an outstanding service experience from start to finish.

You will coordinate workshop scheduling, liaise with technicians, and uphold customer satisfaction through clear communication, organisation, and a proactive service mindset. This role requires attentiveness, reliability, and a friendly, helpful approach to every interaction.

Qualifications

• Experience in a customer-focused role, preferably within the automotive sector.
• Excellent administration and organisational abilities.
• Strong communication and attention to detail.

Responsibilities

• Serve as the main contact for customers throughout their vehicle’s time on site to ensure a smooth, high-quality service experience.

Skills

Administration

Communication

Interpersonal skills

Customer-focused

Job description

Mon Motors Ltd in the United Kingdom is seeking a Service Advisor to be the primary point of contact for customers during their vehicle’s time on site, ensuring an outstanding service experience from start to finish.

You will coordinate workshop scheduling, liaise with technicians, and uphold customer satisfaction through clear communication, organisation, and a proactive service mindset. This role requires attentiveness, reliability, and a friendly, helpful approach to every interaction.