Service Advisor: Career Growth & Bonus Potential

Perfect Placement UK Ltd; West Alvington; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Bonuses

Overtime pay

Job summary

Perfect Placement UK Ltd is seeking a Service Advisor for a respected franchised main dealer in Plymouth. The role offers an attractive basic salary with potential to reach £35,000 with bonuses and overtime.

You will deliver excellent customer service, manage service bookings, and communicate vehicle repair needs clearly. The position involves liaising with customers, supporting workshop scheduling, and identifying upsell opportunities.

Qualifications

• Experience in customer-facing motor trade is preferred but not essential.
• Strong customer service and communication abilities are required.
• Face-to-face customer interaction experience is essential.
• A full valid UK driving licence is required.

Responsibilities

• Deliver excellent customer service and maintain client relationships.
• Manage service bookings and communicate repair/servicing requirements clearly.
• Liaise with customers throughout the service process.
• Assist with workshop scheduling to ensure timely completion of vehicles.
• Identify upselling opportunities and promote dealership services.
• Maintain high standards of customer satisfaction and professional communication.
• Complete administration for service department operations.

Skills

Customer service

Communication

Face-to-face interaction

UK driving licence

Job description

Perfect Placement UK Ltd is seeking a Service Advisor for a respected franchised main dealer in Plymouth. The role offers an attractive basic salary with potential to reach £35,000 with bonuses and overtime.

You will deliver excellent customer service, manage service bookings, and communicate vehicle repair needs clearly. The position involves liaising with customers, supporting workshop scheduling, and identifying upsell opportunities.