Service Advisor - Bookings & Upsell, Car Dealership

Auto Skills UK; Fornham All Saints; On-site; GBP 28,000 - 30,000; Full time

Job summary

A car dealership in Bury St Edmunds is seeking a motivated Service Advisor to join their team. The ideal candidate will have experience in service advising, be familiar with DMS systems like Kerridge or Pinnacle, and possess a full manual UK driving licence. Responsibilities include arranging bookings, managing customer requirements, and upselling services. This position offers a competitive salary ranging from £28,000 to £29,500 plus bonuses, making it a great opportunity for those passionate about customer service in the automotive industry.

Qualifications

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
• Previous experience Upselling.
• Full manual UK Driving Licence.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements.
• Upselling works to be completed and special offers/Service Plans.

Skills

Experience as a Service Advisor

Knowledge of Kerridge / 1 link / Pinnacle systems

Experience in Upselling

Full manual UK Driving Licence

Job description

A car dealership in Bury St Edmunds is seeking a motivated Service Advisor to join their team. The ideal candidate will have experience in service advising, be familiar with DMS systems like Kerridge or Pinnacle, and possess a full manual UK driving licence. Responsibilities include arranging bookings, managing customer requirements, and upselling services. This position offers a competitive salary ranging from £28,000 to £29,500 plus bonuses, making it a great opportunity for those passionate about customer service in the automotive industry.