Service Advisor – Automotive Aftercare & Growth

Johnsons Cars Limited; Sefton; Presencial; GBP 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

£28,000 base salary

£6,000 bonus

31 days holiday

Company pension

Staff discounts

Dentist on Demand access

Industry leading training

Descripción de la vacante

Johnsons Cars in Liverpool is seeking an experienced Service Advisor for our Hyundai dealership. You will deliver exceptional aftersales service, book in vehicles, prepare estimates, and keep customers informed throughout the process.

You will join a fast-paced, customer-focused team with opportunities for progression and staff benefits including a £28,000 basic salary plus £6,000 bonus, 31 days holiday, and a company pension.

Formación

• Previous experience as a Service Advisor within the automotive industry (essential).
• Strong communication skills, both face-to-face and over the phone.
• A target-driven mindset with the ability to maximise sales opportunities.
• Excellent organisational skills and ability to work in a fast-paced environment.
• A professional, customer-focused approach.
• Full UK driving licence.

Responsabilidades

• Delivering exceptional customer service at every stage of the aftersales journey
• Booking in vehicles, scheduling work, and managing workshop diaries
• Providing accurate estimates for servicing and repairs, including timescales and costs
• Keeping customers fully informed with clear and timely updates
• Promoting additional products, services, parts, and accessories where appropriate
• Ensuring all customer expectations are met and exceeded

Conocimientos

Service advisor

Communication

Driving licence

Descripción del empleo

Johnsons Cars in Liverpool is seeking an experienced Service Advisor for our Hyundai dealership. You will deliver exceptional aftersales service, book in vehicles, prepare estimates, and keep customers informed throughout the process.

You will join a fast-paced, customer-focused team with opportunities for progression and staff benefits including a £28,000 basic salary plus £6,000 bonus, 31 days holiday, and a company pension.