Tamworth Auto Service Advisor - Career Progression

Johnsons Cars Limited; Tamworth; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Salary plus bonus

31 days holiday

Birthday off

Company pension

Staff discounts

Dental access

Job summary

Johnsons Cars in Tamworth is seeking an experienced Service Advisor to join the Hyundai/Mazda dealership. You will handle aftersales, schedule work, and provide clear estimates while delivering outstanding customer service.

Applicants should have prior automotive Service Advisor experience, excellent communication skills, and a professional, customer-focused approach. A full UK driving licence is required; a rewarding package with progression opportunities is offered.

Qualifications

• Previous experience as a Service Advisor within the automotive industry (essential)
• Strong communication skills, both face-to-face and over the phone
• A professional, customer-focused approach
• Full UK driving licence

Responsibilities

• Delivering exceptional customer service at every stage of the aftersales journey
• Booking in vehicles, scheduling work, and managing workshop diaries
• Providing accurate estimates for servicing and repairs, including timescales and costs
• Keeping customers fully informed with clear and timely updates
• Promoting additional products, services, parts, and accessories where appropriate
• Ensuring all customer expectations are met and exceeded

Skills

Customer service

Communication

Target-driven

Organisation

Professional demeanor

UK driving licence

Job description

Johnsons Cars in Tamworth is seeking an experienced Service Advisor to join the Hyundai/Mazda dealership. You will handle aftersales, schedule work, and provide clear estimates while delivering outstanding customer service.

Applicants should have prior automotive Service Advisor experience, excellent communication skills, and a professional, customer-focused approach. A full UK driving licence is required; a rewarding package with progression opportunities is offered.