Service Advisor — Auto Dealership | Training & Pension

Octane Recruitment Ltd; Abingdon; On-site; GBP 20,000 - 34,000; Full time

Benefits offered by this job

Training programs

Pension scheme

Employee discount

Job summary

Octane Recruitment Ltd in Abingdon, Oxfordshire, has a vacancy for a Service Advisor in a leading main dealer group. This is a long-term career move with clear progression opportunities.

You will greet customers, book workshop slots, update clients throughout the service process, support the Service Manager, and upsell where appropriate. A full UK driving licence and weekend availability are required. Salary is up to £34,000 plus bonus OTE 42k+.

Qualifications

• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.

Responsibilities

• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.

Skills

Customer service

Interpersonal skills

Communication

Upselling

Education

Full UK driving licence

Job description

Octane Recruitment Ltd in Abingdon, Oxfordshire, has a vacancy for a Service Advisor in a leading main dealer group. This is a long-term career move with clear progression opportunities.

You will greet customers, book workshop slots, update clients throughout the service process, support the Service Manager, and upsell where appropriate. A full UK driving licence and weekend availability are required. Salary is up to £34,000 plus bonus OTE 42k+.