Service Advisor

Jago Consultants; Tandridge; On-site; GBP 27,000 - 33,000; Full time

Job summary

Jago Consultants has partnered with a main dealership in the Croydon area near Mitcham, Sutton, Purley, Coulsdon, Bromley and Caterham, seeking a Service Advisor.

The role involves advising customers on vehicle service and repairs, detailing estimated costs, upselling appropriate products, and handling invoices and records.

Candidates should have experience as a Service Advisor in a motor garage, a full driving licence, and excellent communication skills.

Qualifications

• Previous experience as a Service Advisor within a motor garage.
• Full driving licence.
• Excellent communication skills.

Responsibilities

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner.
• Advise on estimated costs of repairs and work to be undertaken.
• Sell additional products as appropriate to customers’ needs.
• Advise on timescales and collection arrangements.
• Produce job cards on in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.
• Preparation and completion of invoices.

Skills

Customer service

Communication skills

Full driving licence

Job description

We are working with a main dealership in the Croydon area close to Mitcham, Sutton, Purley, Coulsdon, Bromley and Caterham who are seeking a Service Advisor.

Job Role – Motor Vehicle Service Advisor

Job Location – Croydon, nr Mitcham, Sutton, Purley, Coulsdon, Bromley and Caterham

Salary – 30k OTE

Service AdvisorDuties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position you will have:

• Previous experience working as a Service Advisor within a motor garage
• Full driving licence
• Excellent communication skills

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.