Service Advisor

Auto Skills UK; Salisbury; On-site; GBP 29,000 - 35,000; Full time

Job summary

An established industry player in the automotive sector is seeking a passionate and dedicated Service Advisor. In this role, you will be the first point of contact for customers, ensuring their needs are met with exceptional service. You will arrange bookings, manage workshop efficiency, and promote additional services to enhance customer satisfaction. This position offers a competitive salary and an array of benefits, including accredited training and staff discounts. If you're a team player with a knack for customer service, this opportunity is perfect for you to advance your career in a dynamic environment.

Benefits

Accredited Dealer Training

Employee Assistance Programme

Eye care Vouchers

Cycle to Work Scheme

Staff Referral Scheme

Life Assurance

Company Events

Staff Discounts on MOT's and Servicing

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of DMS systems like Kerridge or Pinnacle is essential.

Responsibilities

• Arrange Service Department bookings and ensure efficient workshop loading.
• Attend to customer requirements and upsell services and special offers.

Skills

Customer Service

Up Selling

Teamwork

Communication

Education

Previous experience as a Service Advisor

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle

DMS System

Job description

Service Advisor
Basic Salary: £29,000
OTE: £35,000
Location: Salisbury

Benefits:

1. Accredited Dealer Training
2. Employee Assistance Programme
3. Eye care Vouchers
4. Cycle to Work Scheme
5. Staff Referral Scheme
6. Life Assurance
7. Company Events
8. Staff Discounts on MOT's and Servicing

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor:

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Up selling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor:

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Up selling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 50464.