Service Advisor

Driven Motor Jobs Limited; Romford; On-site; GBP 20,000 - 28,000; Full time

Job summary

A recruitment agency is looking for an Automotive Service Advisor in Romford, Essex. The successful candidate will provide high-quality customer care, manage bookings, and sell services. Candidates must have previous experience as a Service Advisor and a valid driving licence. This role includes a basic salary of £20,000 with potential earnings of £27,000 - £28,000 through bonuses. A friendly approach to customers and attention to detail are key for success in this position.

Qualifications

• Previous experience as a Service Advisor is essential.
• A full valid driving licence is also essential.

Responsibilities

• Ensure high standards of courtesy and professionalism.
• Receive customer enquiries and convert them into bookings.
• Record vehicle information and service history.

Skills

Customer service

Sales

Attention to detail

Job description

Automotive Service Advisor Required in Romford, Essex

Salary: £20,000 basic salary, £27,000 - £28,000 bonus
Hours: 8 - 6 Mon - Fri, Alt Saturdays 8 - 2

Driven Motor Jobs has an exciting opportunity for one of their clients who is looking for a Service Advisor to join their friendly team. The company prides itself on delivering a consistently high standard of customer care at all times and is seeking an experienced Motor Trade Service Advisor to join their team.

Main Job Function

As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximizing service, sales and profitability by selling core, value added and incremental products. Record vehicle information, service history, and effectively follow‑up and prospect customers.

Key tasks as a Service Advisor include

• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Update customer and vehicle records

Experience Required

For this role, previous experience as a Service Advisor is essential. A full valid driving licence is also essential.

The ideal person will have a friendly approach to customers and an engaging personality with great attention to detail, offering the highest levels of customer satisfaction.

Submit your up‑to‑date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.

NB: Your details will not be sent to any of our client’s without your permission.

To apply please send your CV to Sam at Driven Motor Jobs or call on 07867 125855 / 01603 717858.