Service Advisor

Park's Motor Group; Perth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading motor group as a full-time Service Advisor in Perth. You'll support the team with administration tasks, process customer details, and ensure top-notch service. This role offers great development opportunities and benefits for you and your family.

Benefits

Company Pension Scheme

Industry leading discounts on purchases

Death in service benefit

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Unlimited mental health support

Qualifications

• Strong communication skills and attention to detail required.
• Ability to use Microsoft Office confidently.

Responsibilities

• Process invoices and customer details.
• Liaise directly with customers providing excellent service.
• Maintain and update databases.

Skills

Microsoft Office

Attention to Detail

Communication

Numeracy Skills

Adaptability

Job description

Location

Perth, Scotland

Franchise

Ford

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor based in our Ford Service Centre located in Perth.

About The Role

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What You Will Do

1. Help contribute towards the team's daily workload
2. Process invoices, paperwork, and customer details
3. Liaise directly with customers providing a second to none level of service
4. Maintain, create and change in our databases
5. Maintain a high consistent quality of work
6. Communicate in a confidential, professional, and appropriate manner
7. Continually develop your personal skills and knowledge

Your Skills & Experience Will Include

1. The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
2. Have an eye for attention to detail
3. Be a strong confident communicator
4. Have a polite and warm telephone manner
5. Good numeracy skills
6. Be adaptable to varying tasks
7. Have a desire and willingness to learn

Benefits of Working at Park's Motor Group

For You

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases of new and used cars
• Death in service benefit

For You And Your Family

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We offer genuine scope for development and progression from a Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team, we want to hear from you.

Why Park's Motor Group?

Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche, and volume franchises from 64 franchise outlets throughout the UK.