Service Advisor

Williams Motor Co Ltd; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Williams Motor Co Ltd, a reputable family-owned business in the automotive industry, is seeking a Service Advisor. The ideal candidate will excel in customer service, have prior experience in automotive retail, and be committed to delivering top-quality service. In return, we offer a supportive team environment, competitive salary, and various employee benefits.

Benefits

Up to 27 days holidays plus 8 bank holidays

Life assurance cover

Annual children’s Christmas party & staff party

Onsite parking

Qualifications

• Experience in a similar role in the automotive retail environment.
• Full clean driving licence is essential.

Responsibilities

• Deliver exceptional service to customers.
• Assist with sales and aftersales queries.

Skills

Communication

Customer Service

Team Player

Job description

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

We take great pride in delivering excellent service to our customers at all times.With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.

Working: 8:00am – 6:00pm Monday to Friday (45 hours), plus Saturdays 8.30am – 12.30pm on a rota basis.

As a service advisor, you will have experience working in a similar role in an automotive retail environment with a prestige brand. A full clean driving licence is essential.You will be an excellent communicator with exceptional customer service skills. We will also expect you to be a team player who is continually focused on the needs of the customer We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:

• Up to 27 days holidays (based on length of service), plus 8 bank holidays
• Life assurance cover
• Annual children’s Christmas party & staff party
• Onsite parking

So, if you are a talented, motivated, customer focused individual looking to work for a prestigious company with strong family values, please apply now.

Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.

Whatever your question or feedback we are here to help. So please feel free to contact us.

Reg. Company Number: 597708

VAT Reg. No. GB 732 5259 39

Williams Motor Co (Holdings) Ltd is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Williams Motor Co (Holdings) Ltd to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.