Service Advisor

TN United Kingdom; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established commercial vehicle dealership in Leicester is seeking a dedicated Service Advisor to enhance their customer service team. This role involves acting as the primary contact for customers, managing service appointments, and ensuring seamless communication with the workshop team. The ideal candidate will have previous experience in a similar role within the motor trade, showcasing strong organisational and communication skills. With a competitive salary and a supportive work environment, this position offers a great opportunity to grow within a reputable dealership. If you are passionate about customer service and vehicle maintenance, this role is perfect for you.

Benefits

Life Insurance

Pension Scheme

23 Days Annual Leave + Bank Holidays

Staff Discounts

Friendly Working Environment

Qualifications

• Previous experience in a Service Advisor role within the motor trade.
• Strong organisational and communication skills are essential.

Responsibilities

• Act as the main contact for customers needing vehicle maintenance.
• Provide accurate estimates and manage service appointments.

Skills

Organisational Skills

Communication Skills

Customer Service

Knowledge of Vehicle Maintenance

Tools

Dealership Management Systems (DMS)

Job description

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• Working Hours: 8:30am - 5:30pm
• Alternate Saturday Mornings, 8:00am - 12:00pm

Our client is a respected commercial vehicle dealership based within Leicester. They are currently on the lookout for an experienced Service Advisor to join their dynamic team.

Service Advisor Vacancy - Commercial Dealership Leicester

• Position: Service Advisor
• Location: Leicester
• Basic Salary: £25,000 - £30,000 (DoE)
• Working Hours: 8:30am - 5:30pm
• Alternate Saturday Mornings, 8:00am - 12:00pm

Key Responsibilities of a Service Advisor:

1. Acting as the main point of contact for customers requiring maintenance or repairs for their commercial vehicles
2. Liaising with customers to book service appointments and manage vehicle progress
3. Communicating effectively with the workshop team to ensure smooth operations
4. Providing accurate estimates for repairs and service work
5. Ensuring all customer inquiries are handled professionally and promptly

Requirements for the Service Advisor role:

1. Previous experience in a Service Advisor role, ideally within the commercial vehicle or motor trade industry
2. Strong organisational and communication skills
3. Ability to handle a fast-paced environment while maintaining excellent customer service
4. Knowledge of vehicle maintenance and repair processes
5. Familiarity with dealership management systems (DMS)

Benefits of the Service Advisor Role:

• Life Insurance
• Pension Scheme
• 23 Days annual leave + bank holidays
• Staff discounts
• Competitive basic salary of £25,000 - £30,000
• Friendly and supportive working environment
• Opportunity to work for a well-established and reputable commercial dealership

If you're interested in this Service Advisor job and would like to find out how to apply, please contact Tom Thacker at Perfect Placement UK today!

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.