Service Advisor

Ethos Foundation; Leeds; On-site; Full time

Job summary

Ethos Foundation is seeking a Service Advisor to join their Aftersales Department in Leeds. This entry-level role involves managing customer relationships and ensuring a high-quality service experience. Candidates should have strong customer service skills and a proactive attitude. The position offers a pay rate of £12.50 per hour, with opportunities for permanent employment.

Qualifications

• Experience in the motor industry or as a Service Advisor preferred.
• No formal qualifications required.
• Strong computer skills and attention to detail.

Responsibilities

• Manage customer paperwork and administrative tasks.
• Communicate with customers throughout the service process.
• Process payments and follow up on outstanding actions.

Skills

Customer service skills

Attention to detail

Computer skills

Proactive attitude

Ability to work under pressure

Job description

Join to apply for the Service Advisor role at Ethos Foundation

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Service Advisor - Aftersales Department

Location: Leeds

Pay: 12.50 per hour

Hours: 8am - 5pm, Mon - Fri

Employment Type: Temporary to Permanent

As a Service Advisor, you will be the key point of contact between our customers and the workshop team, ensuring a smooth, efficient, and high-quality service experience. Your role will involve managing customer relationships, overseeing service processes, and delivering exceptional customer care at all times.

Key Responsibilities

1. Managing customer paperwork and administrative tasks
2. Maintaining a high standard of cleanliness and organization
3. Communicating with customers throughout the service or repair process
4. Processing payments and following up on outstanding actions

What We're Looking For

1. Previous experience in the motor industry or as a Service Advisor (preferred, but not essential)
2. No formal qualifications required
3. Strong computer skills
4. Excellent attention to detail
5. A proactive attitude with a drive to meet goals and deliver results
6. Outstanding customer service skills
7. Ability to work well under pressure

Join us and be part of a team that values hard work, customer satisfaction, and continuous improvement!

Additional Information

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Customer Service
• Industries: Administrative and Support Services

Referrals increase your chances of interviewing at Ethos Foundation by 2x.

Get notified about new Service Advisor jobs in Leeds, England, United Kingdom.