Service Advisor

Stripe Recruitment; Harlow; On-site; GBP 32,000 - 40,000; Full time

Job summary

Stripe Recruitment is seeking an experienced Service Advisor for an Automotive Franchise Main Dealership in Harlow. The ideal candidate will deliver exceptional customer service and efficiently manage service operations, including communication with customers, job card production, and invoicing. A competitive salary of up to £32,000 is offered, with OTE potential of £40,000.

Qualifications

• Experience as a Service Advisor is required.
• Must hold a full UK driving license.

Responsibilities

• Communicate professionally with customers about service and repair work.
• Produce Job Cards and update Customer and Vehicle Records.
• Prepare and complete Invoices, advise on estimated costs.

Skills

Customer Focused

Excellent Communication

Upselling

Database Software Familiarity

Job description

Stripe Recruitment on behalf of our Client who runs an Automotive Franchise Main Dealership we are currently recruiting for an experienced Service Advisor to assist in their busy Service Department in the Harlow, Essex area.

We are seeking an Automotive Service Advisor who is high performing and can provide only the best level of customer service.

- Location: Harlow, Essex
- Salary: up to 32,000 Basic (OTE 40K)
- Hours: Monday - Friday, (Saturdays 1 a month)

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Database Software

As a Service Advisor you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices

- Advise Customer on estimated costs of repairs and timescales of work due to be completed

- Other Ad-Hoc Duties as the role requires

Must hold a full uk driving license

For your hard work, our client is offering a salary of up to 32,000 Basic ( 40k OTE)