Service Advisor

Auto Skills UK; England; On-site; GBP 29,000; Full time

Job summary

An established industry player is seeking a motivated Service Advisor to join their dynamic team. This role involves arranging service bookings, ensuring customer satisfaction, and upselling services within a thriving car dealership. The ideal candidate will possess a strong background in customer service and DMS systems, along with a full UK driving licence. Join a forward-thinking company that values teamwork and offers a competitive salary package, including bonuses, in a supportive environment where your contributions will make a significant impact.

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of DMS systems like Kerridge or Pinnacle is essential.

Responsibilities

• Arrange Service Department bookings and ensure efficient workshop loading.
• Attend to customer requirements and upsell services and special offers.

Skills

Service Advisor Experience

Upselling Skills

Customer Service

Education

Full UK Driving Licence

Tools

Kerridge

1 Link

Pinnacle Systems

DMS System Knowledge

Job description

Service Advisor
Salary - Up to £28,500 + Bonus
Location - Halesowen

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Liam @ Auto Skills and quote job number: 50938.