Service Advisor

Briancurrie; Daventry; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Health & wellbeing programme

Profit share scheme

Bereavement leave

Company pension

Employee discount

On-site free parking

Company events

Job summary

Briancurrie is looking for a friendly and organized Service Advisor in Daventry to provide excellent customer experience and drive business success. You will manage customer interactions, ensure smooth service delivery, and handle various service-related queries.

Qualifications include strong customer service skills and the ability to stay organized in a fast-paced environment. Benefits include health programs, profit sharing, and more.

Qualifications

• A friendly and professional attitude, good communication skills, and ability to stay organized in a fast-paced environment are essential.
• Willingness to learn; full training and support will be provided.

Responsibilities

• Be the first point of contact for customers booking their vehicles in for service or repair.
• Communicate with the workshop team to ensure smooth service delivery.
• Keep customers updated throughout the process.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Service Advisor Reference Number - 0123445567567

Salary up to £28k

Key Responsibilities

• Be the first point of contact for customers booking their vehicles in for service or repair
• Building relationships our fleet customers
• Communicate with the workshop team to ensure smooth and timely service delivery
• Keep customers updated throughout the process and provide clear explanations of work carried out
• Handle general admin, phone calls, and service-related queries

The Role

We’re looking for a friendly and organised Service Advisor to play a key role in delivering an excellent customer experience and helping drive our business forward.

What we’re looking for

• A friendly and professional attitude with good communication skills
• Ability to stay organised in a fast-paced environment
• Willingness to learn - full training and support will be provided for the right candidate

Benefits

• Health & wellbeing programme
• Profit share scheme
• Bereavement leave
• Company pension
• Employee discount
• On-site free parking
• Company events

Working hours

42.5hr week, 08:00 – 17:00, Monday to Friday

249 Silbury Boulevard, Milton Keynes, United Kingdom, MK9 1NA