Service Administrator - Wisbech NEW

Ford & Slater; Wisbech; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Training opportunities

23+ holiday days including rising to ,

Employee of the Month

Employee Assistance Program

Career progression

Pension

Death in Service Life Insurance

Cycle to work

Job summary

Ford & Slater is seeking a Service Administrator / Receptionist for our DAF Dealership in Wisbech. The role involves meeting customers at reception, handling day-to-day administration, and invoicing from job cards. Experience in vehicle trades and invoicing is valued, and a valid UK driving licence is preferred.

You will join a supportive team with in-house and manufacturer training, 22 days holiday rising to 25, and a range of employee benefits. This is a full-time, on-site role in Wisbech.

Qualifications

• Experience in Commercial Vehicle, Motor Trade or similar administration role preferred.
• Ability to generate invoices is a plus.
• Strong organizational and data entry skills.

Responsibilities

• Meet and greet customers at reception.
• General administration duties in the Service department.
• Create customer invoices from job cards data.
• Liaise with customers to obtain correct purchase orders before invoicing.
• Input data into systems and databases and keep records up to date.
• Handle incoming calls from customers.
• Maintain files in line with company and legal requirements.

Skills

Customer service

Administration

IT skills

Tools

Excel

Word

Job description

Service Administrator - Wisbech

Ford and Slater are one of the UK's largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Administrator / Receptionist in our fantastic DAF Dealership in Wisbech.

As a Service Administrator, We Can Offer You

• A competitive salary (depending on your experience as a Service Administrator)
• Excellent DAF Service Administrator Training & Development opportunities - in house and manufacturer's
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Career Progression Opportunities
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who Are We Looking For As a Service Administrator

• You will ideally have previous experience working within the Commercial Vehicle, Motor Trade or an associated sector as an Administrator or similar role.
• Experience of generating invoices would be a distinct advantage.
• Be a confident people person. Happy dealing with individuals, organisations and businesses at all levels.
• Have an eye for detail with excellent organisational, administration and IT skills (Excel, Word etc.).
• Full UK driving licence (preferred).

The Service Administrator role / responsibilities include (but not limited to)

• Meet and greet customers at reception.
• General administration duties as required in the day to day operation of the Service department.
• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to ensure they are kept up to date.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Working Monday to Friday, 9am - 5:30pm (including a 30 minute unpaid lunch break)

As an equal opportunity employer we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.