Service Administrator (Excellent Opportunity) Tlnt1_Ni

Honeycomb Jobs Limited; Belfast City District; On-site; GBP 28,000 - 30,000; Full time

Job summary

Honeycomb is recruiting a Service Administrator to join a well-established team in Belfast. The role involves delivering high-quality customer service, coordinating maintenance with engineers, and processing payments while ensuring accurate reporting.

Based on site, Monday to Friday, 9am-5pm, with excellent opportunities for long-term progression in a growing industry. Salary ranges from £28,000 to £30,000 depending on experience.

Qualifications

• Previous experience in administration, ideally in a service administrator/coordinator role.
• Strong communication skills with ability to follow processes and work in a fast-paced environment.

Responsibilities

• Provide high level customer service and respond to customer queries, including order ETAs.
• Coordinate maintenance and service issues with engineers to ensure timely completion.
• Assist in payments processing and liaise with suppliers.
• Maintain accuracy in reporting and support administrative duties.

Skills

Service administration

Communication skills

Teamwork

Proactive mindset

Scheduling & coordination

Education

Administration experience

Job description

Honeycomb is delighted to be working with an excellent client to recruit a Service Administrator on a full-time permanent basis. Our client is experiencing continual demand within the industry, making it an excellent time to join a well-established team. This is an exciting role and presents with opportunities for long term career development and progression. The Role Provide high level customer service, responding to customer queries, such as order ETA's. Ensuring a high level of accuracy in reporting and coordinating of maintenance and service issues. Working closely with engineers to ensure jobs are carried out correctly and within a timely manner. Assisting in various administrative duties including processing of payments and liaising with suppliers. The Person Previous experience working within administration, the ideal candidate will be coming with experience in a similar service administrator/ coordinator role. Demonstrate strong communication skills, with ability to adhere to processes and procedures. Confidence in working within a fast-paced environment and ability to work well within a team. Proactive mentality and ability to work off your own initiative. The package for this role includes a salary of £28,000-£30,000 depending on experience. Based on site, in the Belfast area, this role presents great opportunities for long-term progression and development working within an exciting and ever-growing industry. With a working week of Monday to Friday, 9am-5pm. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Skills: Service Administrator Coordination Administrator Planning Customer Support