Administrator

Honeycomb Jobs Ltd; Dungannon; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

On-site parking

Job summary

Honeycomb Jobs Ltd. is partnering with a respected construction company to recruit an Administrator near Dungannon.

The role supports service contracts, acting as a central point of contact for customers and engineers, coordinating schedules and assisting with day-to-day operations. The ideal candidate will have experience in administration or customer service, strong organisational skills, and good IT knowledge.

Qualifications

• Experience in administrative or customer service roles.
• Strong organisational abilities and multitasking skills.
• Good IT knowledge and confidence in professional communication.

Responsibilities

• Serve as first point of contact for customers; record maintenance requests and deliver high-quality service.
• Coordinate schedules for in-house engineers; allocate PPM, reactive and remedial visits across the country.
• Maintain accurate customer records and upload/digitise documentation as required.
• Liaise with internal teams to ensure clear communication and efficient daily operations.
• Manage a varied workload in a fast-paced environment with attention to detail.

Skills

Administrative experience

Customer service

Organisational skills

IT skills

Communication

Job description

Honeycomb is delighted to be partnering with a respected construction company to recruit an Administrator for their team based close to Dungannon. This is an excellent opportunity to join a well-established organisation that continues to expand within a fast-paced and exciting sector.

The Administrator will play a key role in supporting the business and its important service contracts. The successful candidate will act as a central point of contact for customers and engineers, coordinating service schedules and assisting with the smooth running of day-to-day operations.

Key responsibilities will include:

• Acting as the first point of contact for customers, recording maintenance requests and providing a high standard of customer service.
• Planning and managing the schedules of in-house engineers, allocating planned preventative maintenance (PPM), reactive and remedial service visits across the country.
• Ensuring compliance procedures are followed, maintaining accurate and up-to-date customer records, and uploading or digitising documentation where required.
• Liaising with internal teams to ensure clear communication and support the efficient running of daily operations.
• Maintaining a strong attention to detail while managing a varied workload within a busy and fast-paced working environment.

The ideal candidate will have previous experience in a similar administrative or customer service role and be comfortable working within a fast-paced setting. Strong organisational skills and the ability to manage multiple priorities are essential. Candidates should also have good IT knowledge and be confident communicating professionally with both colleagues and clients.

This role offers a competitive salary of £24,000-£25,000 depending on experience, alongside Monday to Friday working hours and on-site parking facilities.

If you require support or adjustments during any stage of the recruitment process due to a disability, please contact us directly to discuss how we can assist.

Honeycomb is committed to promoting equality of opportunity for all applicants