Service Administrator / Coster

Scania (Great Britain) Limited; Mossend; Presencial; GBP 25 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

In-house training

28 days holiday

Pension

Discounts on major retailers

Life insurance

Company Success Payment

Resumo da oferta

Scania (Great Britain) Limited is seeking a Service Admin/Coster at Eurocentral. The role focuses on day-to-day costing for the branch and collaboration with branch staff, credit control, and internal departments.

The successful candidate will handle invoicing, cost analysis, and support admin duties while ensuring cost accuracy and timely processing. A comprehensive benefits package accompanies the salary.

Responsabilidades

• Answer the phone in a friendly and open manner using the company standard greeting.
• Invoice and control branch work in progress.
• Check the system to ensure campaigns are completed and costed correctly.
• Work within credit control policy and procedures.
• Carry out the costing on warranty, retail, repair and maintenance to company standards.
• Supply fully priced estimates of repairs required and ensure work is authorised where required.
• Audit job cards, service documentation and customer defect procedures for accuracy and adherence to procedures.
• Resolve and assist in invoice queries as and when necessary.
• Assist with other administration duties as required.

Descrição da oferta de emprego

Scania Recruitment Team

Service Admin/Coster - Scania Eurocentral

Working hours: Monday to Friday 08:00 – 16:30 and 1 in 4 Saturday’s 08:00 – 12:00

Salary: £27,938 plus an excellent benefits package, including:

• In-house training provided to support career progression
• 28 days holiday which increases with service + public holidays
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

Scania have an opportunity for a motivated individual to join our team at Eurocentral. As Service Administrator, you will be a key team member, responsible for the day to day costing for the branch. You will work closely with all branch staff, credit control, and internal departments.

Key Responsibilities

• Answer the phone in a friendly and open manner using the company standard greeting.
• Invoice and control branch work in progress.
• Check the system to ensure campaigns are completed and costed correctly.
• Work within credit control policy and procedures.
• Carry out the costing on warranty, retail, repair and maintenance to company standards.
• Supply fully priced estimates of repairs required and ensure work is authorised where required.
• Audit job cards, associated service documentation and customer defect procedures for accuracy and adherence to internal and external procedures.
• Resolve and assist in invoice queries as and when necessary.
• Assist with other administration duties as required.
• Ensure all customer complaints are escalated to the manager ensuring the quickest resolution possible.

Closing date: 25/11/2026

Please note, the closing date for this role is subject to change pending volume of applications.