Customer Service Advisor

Scania (Great Britain) Limited; South Mimms; Presencial; GBP 25 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

In-house training

25 days holiday + public holidays

Pension

Discounts on major retail outlets

Life insurance

Company Success Payment

Resumo da oferta

Scania (Great Britain) Limited is seeking a Customer Service Advisor for the South Mimms site. The role runs Monday to Friday with alternating start times in Week One and Week Two, plus occasional Saturday overtime.

You will greet customers, handle administrative tasks, and coordinate work while maintaining timely customer updates. In-house training is provided to support career progression, with a benefits package including generous holiday entitlement, pension, life insurance, and annual

Responsabilidades

• Meet and greet all customers on arrival in a professional and friendly manner.
• Manage day to day administrative tasks confidently and efficiently.
• Use initiative and be comfortable working as an individual.
• Plan, schedule, and coordinate work.
• Create and process job cards, checking for existing work in progress.
• Check account detail, available credit and obtain relevant authorisation.
• Provide timely updates to our customers.
• Agree timescales for unscheduled work and follow through to completion.

Descrição da oferta de emprego

Company description:

Scania Recruitment Team

Customer Service Advisor - South Mimms

Working Hours:

Monday - Friday

Week One: 06:00 - 15:00

Week Two - 10:00 - 19:00

1 in 3 Saturdays paid at OT - 07:00 - 11:00

Salary

Salary starting from £28,025, plus an excellent benefits package, including:

• In-house training provided to support career progression


• 25 days holiday + public holidays which increases with service


• Competitive employer pension


• Discounts on major retail outlets, including groceries


• 4x basic salary life insurance


• Eligibility to receive an annual 'Company Success Payment'

Key Responsibilities:

• Meet and greet all customers on arrival in a professional and friendly manner.


• Manage day to day administrative tasks confidently and efficiently.


• Use initiative and be comfortable working as an individual.


• Plan, schedule, and coordinate work.


• Create and process job cards, checking for existing work in progress.


• Check account detail, available credit and obtain relevant authorisation.


• Provide timely updates to our customers.


• Agree timescales for unscheduled work and follow through to completion.

Closing date:

24/11/2026

Please note, the closing date for this role is subject to change pending volume of applications.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we'll be happy to discuss these with you