Service Administrator (12 Month Fixed Term)

Honeycomb Jobs Ltd; Antrim; Sur place; GBP 26 000 - 28 000; Plein temps

Résumé du poste

Honeycomb is supporting a reputable automotive business to recruit a Service Administrator for a 12-month fixed term contract. The role is ideal for an immediately available customer service professional to contribute to daily operations.

You will be the first point of contact for calls, assist with documentation, process payments and invoices, and provide strong admin support while maintaining reception areas.

Qualifications

• Experience in customer support and administration.
• Ability to handle incoming calls professionally.
• Excellent written and verbal communication skills.
• Experience in a similar industry desirable.
• IT literate with proficiency in Microsoft Excel.

Responsabilités

• Be the first point of contact for calls and enquiries.
• Assist with documentation to support internal teams.
• Handle cash, payments and invoice management for services.
• Maintain reception area and provide admin support.

Connaissances

Customer service

Administration

Phone handling

Communication

Excel

Outils

Microsoft Excel

Description du poste

Service Administrator (12 Month Fixed Term)

Honeycomb is delighted to be working with our client, a reputable business within the automotive industry, recruiting a Service Administrator for a 12-month fixed term contract.

This is an excellent opportunity for an immediately available Customer Service Professional to play a key role in the daily operations of this well-established business.

Key Responsibilities

• Act as the first point of contact for incoming calls and enquiries providing advice, resolutions and an exceptional level of customer support
• Assist in completing of relevant documentation to provide direct support to internal teams
• Cash handling and payment processing including invoice management for services
• Maintenance of the general reception area and providing an excellent level of administrative support to the business

The Ideal Candidate

• Previous experience in a customer support and administrative experience is necessary
• Skilled in managing incoming calls in a personable and professional manner
• Excellent written and verbal communication skills
• Previous experience within a similar industry is desirable
• IT literate and proficient in operating Microsoft Excel

What Is on Offer?

• 12-month fixed term contract
• Full time working hours
• Salary range from £26k-£28k per annum

Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.

Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.