Administrator

Polaris; Dundee; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

30 days annual leave rising to 35

Life Assurance x2

Employee Discount Scheme

Medical Cash Plan

Free on-site parking

Job summary

Fostering People Scotland is seeking an Administrator for a full-time, permanent position based in Dundee. The role involves a broad range of administrative tasks, professional phone handling, mail management and welcoming visitors, with duties aligned to QA and HR standards.

PVG level 1 check is required. Key benefits include 30 days’ annual leave rising to 35 with service, bank holidays, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan and free on-site parking.

Qualifications

• Previous experience in an office setting as Administrator or Administrative Assistant.
• Experience with Microsoft Office applications: Word, Excel, Outlook and PowerPoint.
• Ability to communicate effectively with people at all levels.
• Able to work flexibly in a high-pressure environment with changing priorities and demands.
• High attention to detail with strong prioritisation and accuracy.

Responsibilities

• Undertake a wide range of administrative tasks using keyboard, office and IT skills.
• Answer telephone calls in a professional manner and pass messages promptly.
• Manage incoming mail and arrange outgoing mail.
• Greet visitors in a friendly, efficient manner while observing health and safety policies.
• Ensure administration aligns with Quality Assurance and HR standards and practices.
• Archive files and documentation in line with contractual requirements.
• Take minutes and action points at meetings as required.
• Coordinate foster carer training, hotel bookings and records maintenance.
• Support regional compliance oversight for foster carer approvals and placements.
• Produce reports using internal Charms database and input data into systems.

Skills

MS Office suite

Communication skills

Attention to detail

Prioritisation under pressure

Tools

Word

Excel

Outlook

PowerPoint

Job description

Fostering People Scotland

Administrator

Contract: Full Time, Permanent

Base Location: Dundee

Working Arrangement: Office Based

Basic Salary: £23,529.57 per annum

Benefits: 30 days' annual leave, rising to 35 days with length of service, plus bank holidays, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan and free on-site parking

About Us

Fostering People Scotland is an innovative and developing fostering provider with a 'Very Good' inspection rating. We have a reputation for providing exceptional support to our children, foster carers and dedicated staff team. Established in Scotland in 2012, our reputation and positive approach have enabled us to achieve growth in the fostering sector.

Duties Include:

• Undertake a wide range of administrative tasks and duties using keyboard, office and IT skills.
• Answer telephone calls in a professional manner, ensuring all messages are passed on promptly.
• Manage incoming mail, allocating as appropriate and frank/prepare and post outgoing mail.
• Greet visitors in an efficient, welcoming and friendly manner, ensuring that health and safety is observed at all times.
• Ensure all administrative tasks are undertaken in line with Quality Assurance and HR operational standards, policy and practice.
• Archive files and other documentation in accordance with current contractual and operational requirements.
• Take minutes/action points at meetings where required/directed.
• Co-ordinate foster carer training, hotel bookings and maintenance of records.
• Coordinate and assist in the overview of regional compliance with regard to foster carer approval and children in placement.
• Reporting using the Charms database.
• Input data, upload documentation and manage use of information using a variety of in-house bespoke business systems.

Essential Criteria:

• Previous experience working within an office setting as an Administrator or Administrative Assistant
• Experience of Microsoft Office applications: Word, Excel, Outlook and PowerPoint
• Ability to communicate effectively with people at all levels
• Ability to work flexibly in a highly pressured environment with changing and conflicting priorities and demands
• High attention to detail with a keen sense of priority whilst ensuring accuracy of work

Fostering People Scotland is an equal opportunities employer and is a Disability Confident Employer. The successful applicant will be subject to a PVG check at level 1.