Service Administrator

Allstaff Team; Blantyre; On-site; GBP 21,000 - 26,000; Full time

Job summary

Allstaff Office Division is recruiting a temporary Service Administrator for the Planning Team in Hamilton area. The role requires timely, accurate data handling and proactive communication with customers and internal colleagues.

You will support scheduling, reporting, and general administrative activities to help the team meet objectives. Based near Blantyre, Hamilton, the position requires reliable transport and a typical 8 am–5 pm working day from Monday to Friday.

Qualifications

• Minimum 12 months' experience in an administrative or service support role.
• Experience communicating professionally with customers by telephone and email.
• Good working knowledge of Microsoft Office, particularly Excel and Outlook.
• Strong organisational skills with the ability to manage priorities and follow tasks through to completion.

Responsibilities

• Provide day-to-day administrative support to the Planning Team, ensuring tasks are completed efficiently and on time.
• Maintain and update internal portals and systems, ensuring information is accurate and up to date.
• Communicate with customers regularly, providing updates and responding to queries in a professional and timely manner.
• Support the preparation, collation, and distribution of weekly reports.
• Assist with scheduling, documentation, and general administrative activities to support team objectives.
• Monitor and track actions, ensuring follow-up activities are completed as required.
• Maintain accurate records and support data management processes.

Skills

Customer communication

Prioritisation

Organisational skills

Data management

Tools

Microsoft Excel

Microsoft Outlook

Job description

Allstaff Office Division are delighted to bring to the market the role of temporary Service Administrator within the service department of a well established manufacturing company based near Blantyre, Hamilton. Due to the location of the company, own transport is essential.

Hours of work: Monday to Friday, 8 am - 5 pm with 1 hour unpaid lunch break.

Key Responsibilities

• Provide day-to-day administrative support to the Planning Team, ensuring tasks are completed efficiently and on time.
• Maintain and update internal portals and systems, ensuring information is accurate and up to date.
• Communicate with customers regularly, providing updates and responding to queries in a professional and timely manner.
• Support the preparation, collation, and distribution of weekly reports.
• Assist with scheduling, documentation, and general administrative activities to support team objectives.
• Monitor and track actions, ensuring follow-up activities are completed as required.
• Maintain accurate records and support data management processes.

Experience Required

• Minimum 12 months' previous experience in an administrative or service support role.
• Experience communicating professionally with customers by telephone and email.
• Experience maintaining accurate records and updating internal systems.
• Good working knowledge of Microsoft Office, particularly Excel and Outlook.
• Experience supporting scheduling, reporting or planning activities would be advantageous.
• Strong organisational skills with the ability to manage priorities and follow tasks through to completion.