Server

Zanna Group; Manchester; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive pay

Share of service charge

Excellent training and progression

Wellbeing programme

Staff social events

Staff referral scheme

50% off food at all our venues

Job summary

Zanna Group in Manchester is seeking a hospitality-focused team member to ensure an outstanding guest experience. You will welcome guests, uphold service standards, and use product knowledge to guide guests through the menu.

As part of the team you will handle orders with attention to allergen details, collaborate with the kitchen, and assist with opening and closing procedures. 30 hours per week with competitive pay.

Qualifications

• Genuine interest in hospitality and guest experience.
• Friendly and supportive with colleagues and willingness to share knowledge.

Responsibilities

• Create a warm environment and maintain service standards at all times.
• Advise guests on food and beverage menus using product knowledge.
• Process orders clearly with kitchen, noting allergens and guest requirements.
• Assist in opening and closing procedures as required.

Skills

Hospitality enthusiasm

Team player

Customer service orientation

Flexibility

Job description

The Role

You will:

• create a warm and welcoming environment for our guests;
• ensure steps of service and service standards are maintained at all times;
• use your excellent product knowledge to advise guests on our food and beverage menus;
• process customer orders in a timely and efficient manner, clearly communicating with kitchen team on any specific guest requirements i.e. allergens; and
• assist in restaurant opening and close down procedures, as required

About You

You will have a genuine interest in hospitality and be enthusiastic and committed to ensuring an outstanding and consistent guest experience. A great team player, with a flexible ‘can do’ approach, always willing to help in other areas of service when required. You will be friendly and supportive of colleagues and willing to share your knowledge and skills with others.

We Offer

• Competitive rates of pay
• Share of service charge
• Excellent training and progression opportunities
• 24/7 employee assistance and wellbeing programme
• Staff social events
• Staff referral scheme
• 50% off food at all our venues

30 Hours per week