Food & Beverage Assistant

Artemis Hotels Management Limited; Stretton Baskerville; Sur place; GBP 20 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Training and development

28 days holiday including Bank Holiday

Stakeholder Pension entitlement

Discounted hotel rates for you and F&F

Incentives and rewards

Meals on duty

Résumé du poste

Sketchley Grange Hotel & Spa is seeking friendly hospitality professionals to join our Bar and Restaurant team in a guest-focused role. You will be responsible for serving and caring for guests, ensuring service is carried out to the highest standards and in line with our procedures.

We offer ongoing training and development, a competitive salary, and benefits including holiday entitlement, pension, and staff discounts on hotel stays for you and your family.

Qualifications

• A warm and friendly personality.
• Commitment to delivering high levels of customer service.
• Good teamwork skills; we want work to be fun for all of our employees.
• Have a genuine interest in providing hospitality to our customers.
• Able to work well under pressure in a fast-paced hospitality environment.

Responsabilités

• Serve and look after guests in the Bar and Restaurant.
• Complete preparation and service of the Restaurant to high standards as directed by the Restaurant Manager.
• Follow Health & Safety and Food Hygiene systems to ensure compliance.
• Support with running food and preparation of mise en place.
• Maintain high standards of cleanliness and hygiene in both restaurant and back of house.
• Work with other hotel departments to ensure smooth service and guest satisfaction.

Connaissances

Warm personality

Customer service

Teamwork

Hospitality

Under pressure

Description du poste

Who are we

Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.

Role Responsibilities

You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.

• To be responsible for the service and wellbeing of our guests.
• To assist in the set up and closedown of the Restaurant.
• Ensure all orders are taken accurately and items are received in a timely manner.
• To support the team in ensuring the efficient, and effective running of the service.
• Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
• Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
• To keep your mise en place levels up to the required level whilst rotating stock.
• Be mindful of waste, always seek help to utilise all stock and minimise waste.
• Report any faults or defects as you see them.
• Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
• Ensure that you are correctly dressed in your uniform.
• Maintain a professional working relationship with all departments in the hotel.

Key Requirements

• A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills - we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty