Server

Heathrow Academy; Hounslow; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free meal on shift

Discount across all brands

Duty-free discounts

Discount platform access

Wagestream access

Training and development opportunities

Job summary

The Restaurant Group is seeking enthusiastic individuals to serve guests in a fast-paced airport setting. You will provide friendly service, take orders, and recommend menu options while maintaining high standards throughout each shift.

No prior experience required, as full training will be provided. Flexibility for early starts—from 3:00am—helps us cover airport hours and busy periods.

Qualifications

• Previous experience in a customer-facing role would be advantageous but not essential.
• Full training will be provided.
• Airport shifts may start as early as 3:00am; flexibility is important.

Responsibilities

• Providing friendly and engaging customer service
• Taking orders and serving food and drinks efficiently
• Making knowledgeable recommendations to guests
• Managing your section to deliver excellent service standards
• Working closely with colleagues to create a positive team environment
• Maintaining high standards throughout every shift

Skills

Great people and communication skills

Excellent organisational abilities

Multitasking abilities

Positive attitude in busy airport

Shift flexibility

5-year reference history

Job description

As a Server with The Restaurant Group (TRG),you'll play a key role in creating unforgettable guest experiences. From delivering warm welcomes and providing outstanding service within your section, to making menu recommendations and supporting your teammates, you'll help ensure every guest enjoys their visit

Your responsibilities will include:

• Providing friendly and engaging customer service
• Taking orders and serving food and drinks efficiently
• Making knowledgeable recommendations to guests
• Managing your section to deliver excellent service standards
• Working closely with colleagues to create a positive team environment
• Maintaining high standards throughout every shift

While previous experience in a customer-facing role would be an advantage, it is not essential as full training will be provided

You'll be someone who can provide excellent hospitality to our guests, no matter what time they are dining with us. Airport shifts can start as early as 3:00am, but early starts mean early finishes

The Restaurant Group (TRG) are looking for enthusiastic individuals who enjoy working with people and thrive in a fast-paced environment

The Key Requirements for this role include

• Great people and communication skills
• Excellent organisational and multitasking abilities
• Ability to maintain a positive attitude in a busy airport environment
• Flexibility to work a variety of shifts, including early starts from 3:00am
• Ability to provide a full 5-year work, education, or personal reference history
• Willingness to undertake a criminal record check as part of the airport security clearance process

Benefits

• Free meal whenever you work
• Up to 30% discount across all our brands, including Wagamama, with no limit on the number of guests
• Duty-free discounts (excluding alcohol and cigarettes)
• Access to a fantastic discount platform, helping you save money on everyday purchases and much more
• Wagestream, allowing you to access your earned wages before payday
• Excellent training and development opportunities, including apprenticeships open to all team members