Senior Works Planning Supervisor - Housing Repairs

Newark and Sherwood District Council; Newark and Sherwood; On-site; AUD 70,000 - 94,000; Full time

Benefits offered by this job

Enrolment in the career average local

pension scheme

Generous annual leave entitlement

Family-friendly benefits

One day’s paid volunteering leave

Lifestyle benefits platform

Funded health cash plan

Free car parking

£10 gym membership per month

Job summary

Newark and Sherwood District Council is recruiting a Works Planning Supervisor to lead our works planning team. You will oversee planners and customer advisors to ensure repairs are planned and completed right first time, within priorities and timescales, delivering a high-quality customer service to residents.

You will use your expertise in housing repairs, scheduling and performance management to drive improvements and support colleagues in a fast-paced environment while upholding our values

Qualifications

• Experience in housing repairs, works planning or customer service.
• Strong communication and problem-solving skills.
• Ability to manage a fast-paced and demanding workload.

Responsibilities

• Lead and support a team of planners and customer advisors to plan repairs efficiently.
• Ensure repairs are scheduled within priorities and timescales and completed right first time.
• Use scheduling and performance management knowledge to drive service improvements.

Skills

Housing repairs

Works planning

Customer service

Communication

Job description

Newark and Sherwood District Council is recruiting a Works Planning Supervisor to lead our works planning team. You will oversee planners and customer advisors to ensure repairs are planned and completed right first time, within priorities and timescales, delivering a high-quality customer service to residents.

You will use your expertise in housing repairs, scheduling and performance management to drive improvements and support colleagues in a fast-paced environment while upholding our values