Senior Waiter — Guest Experience Leader

Emberwood-Restaurant; Bath; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free hotel breaks

Wellbeing platform access

Cycle to work scheme

Maternity/Paternity leave enhancements

Annual events

Training sponsorship

Job summary

Emberwood, part of Sutton 1079, seeks a Senior Waiter to lead service with passion for food and beverage and to support managers in training the team. The role includes guiding briefings, maintaining guest-focused service, and running a section with enthusiasm to deliver the Emberwood experience.

The position is full-time, 40 hours per week, with evenings and weekends. Benefits include hotel breaks, wellness support, and salary package with tronc.

Qualifications

• Experience in high quality hospitality and guest service.
• Ability to train and supervise team during service periods.
• Strong attention to detail and guest satisfaction.

Responsibilities

• Manage a restaurant section with energy and professionalism.
• Support Managers in briefing and training the team.
• Ensure service standards are consistently delivered to guests.
• Oversee opening/closing procedures and health & safety.

Skills

Guest experience

Food & beverage service

Team leadership

Staff training

Job description

Emberwood, part of Sutton 1079, seeks a Senior Waiter to lead service with passion for food and beverage and to support managers in training the team. The role includes guiding briefings, maintaining guest-focused service, and running a section with enthusiasm to deliver the Emberwood experience.

The position is full-time, 40 hours per week, with evenings and weekends. Benefits include hotel breaks, wellness support, and salary package with tronc.