Senior Waiter & Floor Lead - Luxury Dining

Soho House via Caterer.com; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

50% Staff discount on Food & Drink

Staff Room Rates

Health Cash Plan (add dependents)

Dental Plan (add dependents)

Birthday Day Off after 1 year

Staff discounts on Cowshed & Soho Home

Paid charity days with Soho Impact

Free Counselling Sessions

Training & development programs

Team events

Job summary

Soho House is seeking a Head Waiter to lead daily restaurant service, ensure exceptional guest experiences, and support the Front of House team. You will greet members, coordinate with kitchen and bar, recommend items, and maintain a pristine dining environment.

With 2–3 years in premium dining and strong leadership, you will oversee service, train staff, and uphold VIP standards, delivering polished, memorable experiences for members and guests.

Qualifications

• 2–3 years in a high-end dining environment with supervisory experience.
• Excellent F&B knowledge, including wine service.
• Strong interpersonal and leadership skills with a hands-on approach.
• Familiarity with POS and reservation software.

Responsibilities

• Greet members, present menus, engage contact upon seating.
• Take orders accurately, accommodate dietary needs.
• Coordinate with kitchen/bar for timely delivery.
• Recommend menu items and pairings.
• Maintain exceptional table service and beverage service.
• Keep a clean, well-set dining environment.
• Handle guest requests and special accommodations.
• Process payments via card, app, or House Pay.
• Maintain discretion with VIPs and PWKs.
• Lead daily restaurant service and supervise staff.

Skills

High-end dining experience

Supervisory / senior waiter

Wine service knowledge

Interpersonal & leadership skills

POS systems & reservation software

Tools

POS systems

Reservation software

Job description

Soho House is seeking a Head Waiter to lead daily restaurant service, ensure exceptional guest experiences, and support the Front of House team. You will greet members, coordinate with kitchen and bar, recommend items, and maintain a pristine dining environment.

With 2–3 years in premium dining and strong leadership, you will oversee service, train staff, and uphold VIP standards, delivering polished, memorable experiences for members and guests.