Senior Vehicle Service Advisor – Career Growth

Perfect Placement UK Ltd; Westbury; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

23 days annual leave

8 bank holidays

Workplace pension scheme

Technical training and development

Discount schemes via salary sacrifice

Recognition awards and staff wellness

Job summary

Perfect Placement UK Ltd is seeking a dedicated Vehicle Service Advisor for a busy Westbury dealership. The role focuses on delivering exceptional customer service while efficiently coordinating workshop activities.

The successful candidate will join a franchise-approved group with a competitive base salary of £29,000 and realistic on-target earnings around £32,600. 7:00–16:15 / 08:45–18:00, plus one in four Saturdays, offers a structured working week.

Qualifications

• Experience as a Vehicle Service Advisor or similar role in automotive
• Strong customer service and communication skills
• Good IT literacy; Kerridge/Keyloop experience preferred
• Valid UK driving licence with minimal points
• Knowledge of warranty procedures is advantageous

Responsibilities

• Engage with customers to ensure satisfaction and repeat business
• Manage workshop loading and keep job progress up-to-date
• Book vehicles to fit workshop capacity
• Produce accurate quotes, job cards, estimates, warranties and invoices
• Explain work carried out to customers and identify sales opportunities
• Liaise with parts department to ensure parts availability
• Ensure warranty jobs comply with manufacturer policies
• Record all work accurately and categorize repair types

Skills

Customer service

Communication

IT literacy

Kerridge/Keyloop

Driving licence

Tools

Kerridge/Keyloop

Job description

Perfect Placement UK Ltd is seeking a dedicated Vehicle Service Advisor for a busy Westbury dealership. The role focuses on delivering exceptional customer service while efficiently coordinating workshop activities.

The successful candidate will join a franchise-approved group with a competitive base salary of £29,000 and realistic on-target earnings around £32,600. 7:00–16:15 / 08:45–18:00, plus one in four Saturdays, offers a structured working week.