Senior UX Researcher - Digital Banking Insights

3761 Barclays - BX - UK; Glasgow; On-site; GBP 55,000 - 85,000; Full time

Job summary

Barclays is seeking a Senior UX Researcher in Glasgow to lead user research, craft intuitive interfaces for digital banking, and drive insights that shape product strategy. You will collaborate with product teams and developers to deliver accessible, visually engaging experiences across digital channels.

The role emphasizes leveraging qualitative and quantitative methods, staying ahead of design trends, and maintaining brand alignment within a large financial services environment.

Qualifications

• Strong skills in qualitative and quantitative methodologies and how to implement them.
• Strong communication skills (insights playback and delivery)
• Ability to influence and shape business and product strategy.
• Experience in working with data platforms.
• Experience in shaping propositions.
• Financial services experience / working in a large organisation.

Responsibilities

• Create user-centred and visually appealing designs for digital banking products.
• Conduct user research and usability tests to understand customer needs and incorporate feedback.
• Collaborate with product managers and developers.
• Design intuitive interfaces for digital banking platforms and apps.
• Maintain consistent UI aligned with brand guidelines across digital products.
• Create wireframes and interactive prototypes for testing and iteration.
• Ensure accessibility across designs and platforms.
• Monitor industry trends to continuously improve design quality and innovation.

Skills

Qualitative methods

Quantitative methods

Communication skills

Strategy influence

Data platforms

Proposition shaping

Financial services

Job description

Barclays is seeking a Senior UX Researcher in Glasgow to lead user research, craft intuitive interfaces for digital banking, and drive insights that shape product strategy. You will collaborate with product teams and developers to deliver accessible, visually engaging experiences across digital channels.

The role emphasizes leveraging qualitative and quantitative methods, staying ahead of design trends, and maintaining brand alignment within a large financial services environment.