Strategic Innovation Research Designer

3761 Barclays - BX - UK; Glasgow; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

Barclays seeks an Innovation Research & Service Designer in Glasgow to uncover customer needs, identify emerging trends and convert complex research into actionable insights for new propositions and experiences.

You will collaborate across functions, influence decision-making and drive strategic opportunities while aligning with risk and governance standards. This role is based in Glasgow with hybrid working arrangements.

Qualifications

• Expert research capability across qualitative and quantitative methods.
• Insight synthesis and storytelling for executive audiences.
• Human-centred innovation mindset with customer-centric thinking.

Responsibilities

• Collaborate with stakeholders to develop a portfolio of open innovation initiatives.
• Develop frameworks, ideation, training and tools to build a culture of innovation.
• Deliver insights to inform strategic decisions and organisational readiness.

Skills

Qualitative & quantitative research

Insight storytelling

Human-centered design

Trend analysis & futures thinking

AI-enabled research tools

Financial services experience

Job description

Barclays seeks an Innovation Research & Service Designer in Glasgow to uncover customer needs, identify emerging trends and convert complex research into actionable insights for new propositions and experiences.

You will collaborate across functions, influence decision-making and drive strategic opportunities while aligning with risk and governance standards. This role is based in Glasgow with hybrid working arrangements.